Top FAQs
- On the first page of your bill, you will see a summary of payments made, adjustments, charges (previous balance and new charges), taxes, and any other associated fees with that bill.
A breakdown of new charges/adjustments are shown on the following pages of your bill. The Current Bill Detail section displays the rental equipment you have with Enercare, any plans on the account, the service periods they were billed for, along with their monthly rates, and subtotals.
Adjustment details will display any adjustments made on your account (credits or charges). - If you have a 12-digit account number: – Log in or sign up for My Account using your 12-digit Enercare Account number to months of previous Enercare bills
If you have a 10-digit account number: – Log into our Enercare Billing Portal to view up to 24 months of Enercare bills - If you have a 12-digit account number here are your options:
- Sign up for pre-authorized debit/credit or make a one-time payment using My Account
- In person at any major Canadian financial institution
- Online Banking to: Enercare Home Services (12 Digit Acct)
- Pay by phone at 1-855-642-8607
- Send a cheque by mail to: Enercare Home Services, C/O T46600, PO Box 4660 STN A, Toronto, ON M5W 0N7.
- Sign up for pre-authorized debit using our Enercare Billing Portal
- In person at any major Canadian financial institution
- Online Banking to: Enercare Home Services (10 Digit Acct)
- Make a one-time payment by calling collections team – 1-888-393-0367
- Send a cheque by mail to: Enercare Home Services, PO Box 9925 STN A, Toronto, Ontario M5W 2J2
- If you have a 12-digit account number:
- Log into My Account to view your billing information
If you have a 10-digit account number:- Log into our Enercare Billing Portal to update your billing information.
Find A Location