Plumbing Protection 24/7

Overview

Option one: diagnosis / quote

For $99¹ a licensed plumber will come to your home, figure out the problem, and tell you exactly what needs to be done to fix it. We will:

Diagnose the problem
Provide a written no surprises quote for parts and labour to fix the problem
Give you the best advice to make an informed decision

The price we quote is the price you’ll pay.

Many customers in your situation choose our Flat Rate Repair and Protect option, since we’ll fix today’s problem and new problems that come up later.

Option two: flat rate repair and protect

Fix your plumbing now for one flat rate and avoid the fear and uncertainty of who to call or what future problems will cost with our Flat Rate Repair and Protect Plan.

For a one-time cost of $99 plus a monthly rate of $12.99², we’ll send a licensed plumber to diagnose and repair your equipment now, and include ongoing parts and labour coverage on all future breakdowns covered by the plan.

Here’s how it works, we make it easy for you.

For today’s repair:

Diagnosis and repair of your equipment by a licensed plumber
At no additional expense, we’ll cover repairs up to $500²

Free yourself from unexpected costs and worries. Additional benefits of this plan include:²

Unlimited number of service calls
Diagnosis and repair of your equipment by a fully-licensed plumber
Avoid out of pocket expenses - parts and labour covered
Support Centre - call 24 hours a day

Enercare | Plumbing Repair Protection Plan

Inclusions

What’s included with flat rate repair and protect

Moving parts within the toilet tank, to fix issues such as a toilet that won’t flush or keeps running
Primer line to the laundry tub, which can leak or become blocked. It also prevents sewer odour from coming back into the laundry tub
Mixing valves, which affect the hot and cold water flow from the hot water tank and can leak
Humidifier valves, which affect the water flow to the humidifier and humidity levels and can leak
Sink, toilet, and shower blockages
Diagnosis of below grade waste drain or below grade rainwater drain blockages
Hot and cold water pipes downstream of your main incoming valve
Piping to humidifiers and fridges
Primerline to laundry tub
Outside hose bibs
Stop and waste valves

Please refer to Plan Terms and Conditions (PDF) for a detailed list of repairs covered by the Plan.

Exclusions

What’s not included with flat rate repair and protect

Please refer to Plan Terms and Conditions (PDF) for a detailed list of repairs that are not covered by the Plan.

Need more details? Read the fine print.

¹Weekends and Statutory Holidays are $129.

² Offer cannot be combined with another offer. Offer is not available in all areas. You may cancel your Plan without penalty by providing notice prior to your Plan renewal date. Coverage is subject to the exceptions in the Plan Terms and Conditions. We reserve the right to change or cancel this offer at any time without prior notice. Initial repair must not exceed maximum retail value of $500 (including HST). If, upon diagnosis, repair is estimated to be above $500, customer may enrol in the Plan and pay the difference above $500 or decline to enrol in the Plan and be charged our standard $99 + HST diagnostic rate and standard charges for labour and parts.

* Offer ends December 31, 2018. Enercare Home and Commercial Services Limited Partnership (“Enercare”) reserves the right to change or cancel this offer at any time without prior notice. Certain terms and conditions apply. Offer is not available to existing Plumbing Repair and Protection Plan customers and is not available in all areas. Offer cannot be combined with another offer. The price of $12.99/month + HST will automatically increase to $17.99/month + HST after the first twelve (12) months. Must sign up for a one-year commitment, regardless of the method of payment, and Plan will be automatically renewed by Enercare on a yearly basis. You may cancel your Plan without penalty by providing notice prior to your Plan renewal date. Prices are subject to change and coverage is subject to the exceptions as set out in the Plan Terms and Conditions.

No Surprises Guarantee

The price we quote is the price you pay. Our No Surprises Guarantee protects you from any additional installation costs of your heating and cooling system.