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Direct Energy Home Services became Enercare Home and Commercial Services in October 2014
And we haven’t looked back! You’ll now see our technicians in Enercare uniforms and trucks. It’s a new look that still comes with the expertise you’ve come to expect from a dedicated and experienced team. Now Canadian owned and operated, we are one of the largest home and commercial services companies. We have over 700 technicians who help 1.1 million customers stay comfortable, every day. It’s all about the wellness of your home and business – and it’s what we do.
General Inquiry FAQs
Enercare Smarter Home is a simple, integrated system that puts home comfort and peace of mind in the palm of your hand, even when you’re not home. For more information on Enercare Smarter Home and the full suite of Smarter Products, visit our Smarter Home Hub.
The Enercare Mobile App allows you to verify, modify and even book new service calls to resolve issues with your home comfort equipment. You can view your current account details, book your next service, maintenance or repair, receive alerts when your technician is on their way and view our most current offers. Our new en route feature provides you with a live map and real-time updates on the technician’s arrival.
Enercare, government agencies and other utility companies will never promote door-to-door sale or exchange of water heaters, furnaces, air conditioners or other home services products. If someone comes to your home claiming to represent Enercare, please call us to confirm if someone is scheduled to be at your home.