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Keep informed on regulations affecting your sub-metering services

Regulatory Changes

The following information is relevant to owners and operators of sub-metered buildings 

Ontario Government 8% Provincial Rebate (2017)

Ontario Government Introduces 8% Provincial Rebate

Published: January 1, 2017

Effective January 1, 2017, the Ontario Government will be providing an 8% rebate on electricity charges. Enercare will implement these savings onto resident bills and relevant bill statements as early as January 1, 2017 and by no later than July 1, 2017. Applicable savings will be retroactive to January 1, 2017. The rebate will automatically be applied to resident bills and bill statements and there is no action needed to be taken by Enercare customers and clients in order to receive the rebate.

Where Enercare pays the building bulk electricity bill, we will be conducting audits to ensure that the local electricity utility implements the provincial rebate by the July 1, 2017 deadline set by the Ontario Energy Board.


1. How is the rebate calculated?

The rebate is calculated as 8% of your electricity, delivery, regulatory, and debt retirement charges.

2. My bill period straddles December 2016 and January 2017. How will my rebate be calculated?

The rebate amount for a transition bill will be prorated based on electricity, delivery, regulatory, and debt retirement charges incurred from the effective date of January 1, 2017 onward.

3. Will residents be informed of the new rebate?

Residents will be informed of the new rebate through a bill insert in January 2017 and by email where an email address has been provided to Enercare.


Have a question? Please contact your Client Manager or Client Management Office at or 1 877-513-5133.


Enercare | Regulatory Changes Affecting Electricity Billing

OCEB Expiration & Debt Retirement Charge Exemption (2016)

Published: October 13, 2015

1. Expiration of the Ontario Clean Energy Benefit

The Ontario Clean Energy Benefit (OCEB) has provided a 10% rebate on eligible electricity costs since January 2011. The program is scheduled to end on December 31, 2015. Starting January 1, 2016, clients and customers of Enercare Connections will no longer see the OCEB line item on their bills except in circumstances where the bill includes charges for electricity consumed prior to January 1, 2016.

2. Debt Retirement Charge (DRC) exemption for certain residential electricity bills and bulk bill accounts for multi-residential buildings

The Debt Retirement Charge (DRC) is being removed from certain residential electricity bills effective January 1, 2016. Commercial accounts, such as bulk bill accounts for multi-residential buildings, with at least one “eligible residential unit”, are also eligible for the DRC exemption.

In order for sub-metered residents to receive the DRC exemption, the building owner or operator must submit a Debt Retirement Charge Self Declaration Form to the local distribution company (LDC). The LDC will calculate the DRC exemption based on the form which will become effective January 1, 2016, or following receipt of the form, whichever is later.

Eligible commercial accounts will receive an exemption to pay the DRC on their bulk bills equal to the lesser of:

  • The amount of the user’s consumption of electricity; and
  • 1,500 kilowatt-hours (kWh) of electricity multiplied by the number of eligible residential units specified in the form.

Eligibility criteria

Commercial accounts have to include at least one “eligible residential unit” to qualify for the DRC exemption. An “eligible residential unit” is defined as:

  • A self-contained set of rooms located in a building or structure;
  • Contains kitchen and bathroom facilities that are intended for the use of the unit only; and
  • Is used or intended for use as residential premises.

We're here to help

To make navigating through this process easier, our Client Managers will be assisting building owners and operators to submit the DRC Self Declaration Forms to each LDC. Learn about the submission process and access the forms or contact us at to get started.


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The contents of this webpage are provided for general informational purposes only. We do not make any warranties about the completeness, reliability or accuracy of the information as it relates to your circumstances. Any action you take upon the information provided is strictly at your own risk. This information is not a substitute for, and is not intended to replace, independent professional advice.

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