Enercare Smarter Home Resource Center
Choose one of the following categories to get tips and troubleshooting advice for Enercare’s Smarter Home products.
Enercare Smart Thermostat
Explore the latest posts about Enercare’s Smart Thermostat.
Enercare Smart Door Lock
Explore the latest advice about Enercare’s Smart Door Lock.
Enercare Smart Doorbell
Explore the latest advice about Enercare’s Smart Doorbell.
Enercare Smart Sensors
Explore the latest advice about Enercare’s Smart Sensors.
Enercare Smart Video Camera
Explore the latest posts about Enercare’s Smart Video Camera.
Enercare Smarter Home App
Explore the latest posts about Enercare’s Smart Home App below to learn more.
How Enercare’s HVAC Performance Monitoring Works
Enercare HPM monitors the performance of your HVAC system against the settings on your thermostat and sends a continuous stream of data to our servers using the Enercare Smarter Home® hub.
If your furnace or air conditioner takes too long to reach the pre-set temperature, stays on longer than it should or exhibits other unusual behaviours, our artificial intelligence identifies the issue, analyzes its severity and alerts our monitoring teams. You also get an alert notification through the Enercare Smarter Home® web portal, plus an email from our team that describes what’s going on.
If the issue is serious, one of our technicians will contact you to troubleshoot or book a service appointment as soon as possible.