Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
Greg M & Shantell R came for a service call for our hot water heater and they were both professional, knowledgeable and helpful. Greg gave practical tips and went above and beyond by providing additional advice beyond the primary concern/reason for visit….
Kimberley AubeIn the last weekNaeer…
jaki banglaIn the last week⭐️⭐️⭐️⭐️⭐️ 5/5 — Exceptional Service from Desmond & Arslan at Enercare We were without hot water for days, and it was becoming a real struggle. Desmond and Arslan showed up and completely turned the situation around. They were professional, friendly, and incredibly efficie…
Hoan LeIn the last weekEnercare technician Shawn was knowledgeable, came on time and did the job well!…
KA CHIn the last weekHad an issue with my hot water heater and Enercare sent Sean M to first inspect it and then do the repair. Sean was very friendly and took the time to explain what the problem was and what his repair and part replacement was going to do. Was great dealing with Sean through the process….
Eran SapuIn the last weekManpreet was really good technician and explained everything professionally….
Gopi DhaliwalIn the last weekNicholas T was very helpful and informative, he explained what the root of the problem was and the easy solution if ever needed to be done on your own. He explained how to properly change and maintain the filtration system so the whole machine works more efficiently….
Alisha AlangIn the last weekBrandon and Guy came on time and were complete professionals. They worked hard to iron out challenges, and showed they genuinely cared about their work….
Karen EckertIn the last weekKHPELWAK ASADULLAH, he fixed our Ac which was installed 3 days ago. Amazing technician, professional and polite. I don’t know how to thank him. Thank you for sending such professional and energetic tech….
Puran SinghIn the last weekExcellent service….
Liz GibsonIn the last weekJames MA was great highly recommend him!…
Calvin PowellIn the last weekRyan G. and Ethan L. came in on Canada Day to help replace my hot water tank. They both were very kind and quick with the replacement….
Adshayan SujanIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Proudly Canadian
Experts at home comfort solutions for over 65 years
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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