Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
Khpelwak Asadullah is Amazing, he fixed our Ac which stopped working a day ago and when we called Enercare, sent us very professional tech Asad and he did fix it . I am very happy with his service….
RobinIn the last weekMr Zowak and Raza who did our Tankless install. They went above and beyond and they knew what to do. Explained us everything and answered all our questions. They left the area clean even better than before. Very professional, knowledgeable and polite technicians. Thank you so much for sending us suc…
ChontaIn the last weekKhpelwak Asadullah came to fix our AC yesterday. I was away on vacation, and my family had been without cooling for several days during the heat. After contacting Enercare, they sent Asad, who provided outstanding service. He quickly diagnosed and fixed our 16-year-old AC, even though I wasn’t sur…
Joseph NatIn the last week⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Khpelwak Asadullah fixed our AC quickly and professionally during the heat wave. He truly saved us from the extreme heat! Excellent service, knowledgeable, and very friendly. Highly recommend!…
BrianIn the last weekKhpelwak Asadullah did my AC maintenance today. He was professional, thorough, and friendly. Everything was checked properly, and my AC is running great. Highly recommend!…
JasmineIn the last week10 out of 10 Khpelwak Asadullah fixed my water heater today, and I couldn’t be happier with the service. He was professional, knowledgeable, and quickly diagnosed the problem. He explained everything clearly, completed the repair efficiently, and made sure everything was working perfectly before l…
NatashaIn the last weekKhpelwak Asadullah fixed our Ac today. He is extremely professional, polite and intelligent and even friendly with my cat. Thank you so so much….
SaraIn the last weekI had great experience with Khpelwak Asadullah, The technician arrived on time, quickly diagnosed the issue with my AC, and had it fixed in no time. He was professional, knowledgeable, and took the time to explain what was wrong and how he repaired it. The service was honest, efficient, and reasonab…
NancyIn the last weekKhpelwak Asadullah came to fix our Ac today and we didn’t have cooling for 4 days. As soon as he came, he spent 1.5 hr with extreme heat and he fixed it for us. Highly recommend him. Very respectful, knowledgeable and professional….
NatasiaIn the last weekKhpelwak Asadullah visited our home today for AC service. He was courteous, skilled, and got the job done quickly. Blessed we have cooling after the technician came….
MarkIn the last weekFantastic and knowledgeable…
hutch hoffmanIn the last weekI had a great experience working with Mohammed Wasay. He was friendly, professional, and very helpful throughout the entire process of getting my water tank serviced. He made everything easy, answered my questions, and ensured everything was taken care of from start to finish. His excellent customer…
Nicholas VerrunoIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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