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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.

    How can our experts help?

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Nathan, Matt and Owen.M did an excellent work for us

    Jackson MathewIn the last week

    Krishna works a great job. Happy customer

    Ming Sung (FDM)In the last week

    Hello , Amsal came to inspect our furnace . He was very professional , very courteous and knowledgeable . He explained about the furnace and applied his knowledge at his job . He also took the time to go over the information and recommendations for future needs for equipment for our residents . …

    Adeleh ShapouriIn the last week

    Farook was very nice, polite, and profesional

    Rosa D’AmicoIn the last week

    Vahid called to let us know when he was 10 minutes away. He was prompt, friendly & efficient. Thank you Vahid.

    andrew morrisonIn the last week

    Had a great experience with Farhan

    Divkaran DhillonIn the last week

    Booking process was very easy and heard from Russ when he was on the way to our place. Very professional, polite and efficient. Everything was explained and nothing was too much trouble. First class.

    CJ SpiceIn the last week

    Kris Kokosarevic serviced my home professionally and thank you

    Sumit VohraIn the last week

    Derek was very efficient and knowledgeable. He gave us lots of great information about other products we were interested in.

    Liz ShabbarIn the last week

    Reubens.L Very helpful, was clean and neat

    Don SmithIn the last week

    Thank you Manny for the service. It was great service today.

    abdi hassan ahmedIn the last week

    Akbar was excellent and very knowledgeable and friendly

    Brian DavidsonIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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