* Guarantee expires 21 May, 2021. Available to Enercare's Heating/Cooling protection plan customers, rental water heater customers and/or rental HVAC customers whose equipment is not operational (for example – no heat, no cooling or no hot water) and any other customer who contacts Enercare for HVAC or water heater repair services whose equipment is not operational (for example – no heat, no cooling or no hot water). Customer must call before 5 p.m. EST. On average, Enercare attends to furnace/boiler, central air conditioner or water heater non-operational calls 90% of the time the same day. Subject to exclusions in accordance with the terms and conditions of the applicable protection plan or rental agreement.
** Guarantee expires May 21, 2021, is only available in select areas and is subject to inventory availability. Guarantee only available on select water heaters (PV), air conditioners (16 SEER AC’s) and furnaces (modulating furnaces) rented under the Enercare Advantage™ and Enercare Smarter Advantage™ programs and to new customers who enter into a new residential rental water heater or HVAC agreement with Enercare Home and Commercial Services Limited Partnership (“Enercare”) prior to 5 pm EST.