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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires May 10, 2026.

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    Get up to $1,000 in prepaid credit cards when you rent a new air conditioner

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    Offer expires May 10, 2026.

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    Get $10 off your monthly rental rate + a $400 prepaid credit card on select new tankless water heater with Enercare Advantage

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    Offer expires May 31, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 123000+ Google Reviews

    Our furnace technician was lovely, as usual. Clean, efficient, polite and very helpful, he went the extra mile despite cold, rainy spring weather….

    D MacIn the last week

    Kris Kokosarevic was great…

    Lavish BangiaIn the last week

    We had a water tank installed today by Prasad Erioyawala and team and the whole experience was excellent. The team arrived on time, worked safely and efficiently and kept the area tidy throughout. Communication was clear from start to finish, and the installation was completed to a high standard wit…

    Vince PortoIn the last week

    Omar was very helpful, great job….

    AB CIn the last week

    Thanks Vince and ez…

    Bsharat AhmadIn the last week

    Riaz provided great service and very knowledgeable…

    ASHOK WAGHELAIn the last week

    Sean completed a furnace inspection and was very knowledgeable….

    Thomas HartIn the last week

    Good Curtis services….

    K Clarke539In the last week

    Khpelwak Asadullah and Nick so professional, friendly and knowledgeable. They took time to even make friends with my two dogs….

    Suzanne AndalIn the last week

    Randy did great job for us…

    Shervin KermanshachiIn the last week

    Jeremy S. called and asked if I was home and could come earlier as he had a cancellation. I welcomed not to have to wait so I agreed. He came exactly when he said he would. He was respectful, knowledgeable, kind, listened and reviewed his notes. He answered my questions and provided me with the …

    susan hansenIn the last week

    Dan Drysdale did great….

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    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

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    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

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    No surprises

    The price we quote is the price you pay. Every time.

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    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

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    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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