Services available in Vancouver
Water Heaters
Install and Repair
Fast replacements, code‑compliant venting and condensate management. Tank and tankless options.
Heat Pumps
Install and Repair
Ducted & ductless systems sized for mild coastal winters and efficient summer cooling.
Rebate Assistance
CleanBC and BC Hydro Rebates
Let us guide you through government-backed rebate programs designed to make comfort affordable.
Air Conditioning
Install and Repair
High efficiency central and ductless air conditioning—including condo friendly solutions where permitted.
Furnaces
Install and Repair
Diagnosis, tune ups, and replacements; gas work completed by licensed professionals.
Special Offers
Discounts and Deals
Check back often for promotions that can help you save on home comfort upgrades.
Why heat pumps make sense in Vancouver
Vancouver’s mild winters and increasingly warm summers make modern air‑source heat pumps an ideal fit. They heat efficiently in winter and cool in summer—all from one system. The City provides a streamlined mechanical‑permit process for installations, which we handle for you.
What you can expect when getting a heat pump from us
- Load calculations and product selection for cold‑climate performance
- Noise‑aware placement, vibration isolation, and weather protection
- Strata bylaw guidance for new heat pump installs, if you are the first in your building/complex to request a heat pump
- Electrical/gas permit coordination where required (e.g., panel checks, decommissioning old equipment)
Is air conditioning worth it in Vancouver?
After the 2021 heat dome, local health authorities flagged that many homes without air conditioning can exceed the 26 °C indoor risk threshold during heat events. Demand for cooling has surged, with BC Hydro reporting record summer peaks as British Columbians turn to AC and fans. If you prefer cooling‑only, we’ll design an efficient AC system; if you want year‑round comfort, choose a heat pump.
Some municipalities in the Lower Mainland prohibit the installation of cooling-only systems in favour of heat pumps. Our Energy Management Consultants can guide you through what solution is right for you.
Heat pump rebates & financing in Vancouver
Good news: BC offers strong incentives for heat pumps and efficiency upgrades. Amounts and rules change and funding can be limited, so we’ll confirm the latest criteria during your quote.
For qualifying projects, you can pre‑register and—once approved—have eligible rebates deducted from your final invoice. The CleanBC Energy Savings Program (ESP) supports this workflow for income‑qualified households via a program code you provide to your contractor.
In addition to the rebates offered by various government initiatives, Enercare also offers flexible in-house financing and payment options to suit your needs.
Programs we help you navigate
- CleanBC ESP: Income‑tiered heat‑pump rebates with expanded eligibility and higher amounts; pre‑registration required before work begins.
- BC Hydro Home Renovation Rebate (HRR): For electrically heated homes upgrading to a qualifying heat pump—up to $4,000 for whole‑home systems, subject to program criteria and eligible products/installer.
Permits for heat pumps in Vancouver
Permits
In Vancouver, a mechanical permit is required for heat pumps and most HVAC installations. We obtain it and schedule inspections.
Noise
We follow the City of Vancouver’s Heat Pumps & Noise guidance—specifying quiet inverter units and smart placement (e.g., away from neighbouring bedroom windows) respect neighbourhood noise levels.
Siting
City bulletin suggests ≤ 55 dB(A) inverter models and front/rear yard placement for ground units; we’ll confirm the best compliant location during your assessment.
Installing a heat pump in a condo or townhome? We can help.
If your home is part of a strata, Enercare can help with the kinds of information strata councils often request, including technical specs, noise details, permit-related information, and installation considerations.
Serving Vancouver BC
Enercare provides heat pump and air conditioning solutions across Metro Vancouver—supporting installation, repairs, and seasonal maintenance.
Address
612 Kingsway
Vancouver, BC
V5T 3K4
Phone Number
Local: 604-449-3485
Hours
Customer Service:
Monday-Sunday
24 hours
Technical Service:
Monday-Sunday
8 am – 10 pm
Why Choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional, and fully licensed technicians along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget. Also, the price we quote is the price you pay. Every time.
Proudly Canadian
Experts at home comfort solutions for over 65 years.
What our customers think about us
Frequently Asked Questions
- Yes. With our milder climate, modern air‑source heat pumps provide efficient winter heating and summer cooling; the City promotes them and permits installs via a mechanical permit.
- Yes. Vancouver requires a mechanical permit for heat pumps and most HVAC installs. Enercare obtains the permit and coordinates inspections.
- We specify quiet inverter models and site them per the City’s Heat Pumps & Noise guide to comply with Noise By‑law 6555.
- Book your assessment online or call us. We’ll confirm eligibility, permits, and the best system for your home then provide you with a clear quote.
Contact Us
Call 604-449-3485 to speak to one of our experts.
Or, fill out this form and a representative will be in contact with you to discuss your services needed.