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MyEnercare Online Portal

MyEnercare helps you do more. Enjoy the convenience of seeing your account summary and energy consumption all in one place! Plus, enjoy energy savings tips to help you manage your costs day-to-day. It’s secure, simple and convenient.

Through the portal, you can:

  • Access current and historical bills, up to 18 months
  • View your hourly energy consumption
  • Compare your usage to the building average
  • View current rates and charges
  • Self-enroll into paperless e-billing and a pre-authorized payment plan
  • Update account details and close the account when moving out
  • Find energy saving tips

Start an Account

Register for a MyEnercare account at, referencing your:

  • Enercare account number, and
  • Customer Verification Number (CVN) on your welcome letter, or
  • Bill ID found on your bill.

TIP: Don’t forget to set a secret question so you can recover your username or password.


Enercare | MyEnercare Online Portal

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Together with you, we’ll work through the best solution for your home

Reach out to arrange a convenient and free in-home visit.

Once you’ve completed this form an Enercare representative will contact you within 5 business days.

If you require an immediate response related to adding new products, needing a repair or scheduling / changing an appointment please call Enercare’s Customer Service at 1-855-255-5458.

All fields are required unless marked optional