New Service Setup

For Electricity, Water, Thermal or Gas Metered Services Customers

Please have the following handy:

  • Identification - e.g. Social Insurance Number, Driver's Licence or Date of Birth
  • Service and Mailing Address details
  • Move in Date
  • Previous Owner's or Landlord's Name
  • Banking Information - to register for Pre-Authorized Payment (optional)


If you have any questions, please contact us at 1 866-449-4423.

Click Here to review our conditions of service.

All information provided is encrypted and securely transmitted for your protection.

All fields are required unless marked optional.

1. Customer Information

Main Account Holder

E.g., 06-28-2017

Print New Service Setup Form

We recommend that you print a copy of this form for your records.

Note: this will not print the Customer Services Agreement Terms and Conditions and Pre-Authorized Payment Plan Terms and Conditions.