New Service Setup

For Electricity, Water, Thermal or Gas Metered Services Customers

Please have the following handy:

  • Identification - e.g. Social Insurance Number, Driver's Licence or Date of Birth
  • Service and Mailing Address details
  • Move in Date
  • Previous Owner's or Landlord's Name
  • Banking Information - to register for Pre-Authorized Payment (optional)


If you have any questions, please contact us at 1 866-449-4423.

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All fields are required unless marked optional.

  • 1 Current: Customer Information
  • 2 Service Address and Customer Service Agreement
  • 3 Paperless E-billing
  • 4 Pre-Authorized Payment Plan
  • 5 Complete
Main Account Holder
Previous Owner's Name (Optional)
Landlord's Name
Secondary Contact