How to book your repair
New customers
Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real-time appointment availability, the same as if you call into our call centre.
Two air conditioner repair options to choose from
and you don’t need to be an existing Enercare customer to get a repair.
| Compare | One-time air conditioner repair | Air conditioner repair & protect |
|---|---|---|
| Initial visit cost | $99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.** | Only $179 flat fee + $24.99/month+HST*** for unlimited service calls & parts coverage.**** Given the high cost of many AC parts, this Plan can pay for itself in a single visit. |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. | Included in the flat fee even if the work costs up to $500.*** |
| Future protection | Pay for each future repair. | Unlimited service calls~ |
| Warranty | 1-year parts & 90-day labour on work completed.^ | Continuous coverage for parts and labour for the term of the protection plan.**** |
Why choose Enercare for your air conditioner repair
When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians, along with:
A complete diagnostic and safety check of your equipment
A comprehensive Home Care Report outlining the health of your cooling equipment
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
A fixed-price quote for repair work, including all parts and labour — no hidden charges
A 1-year parts and 90-day labour warranty for all repair work completed**
