How to book your repair
New customers
Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real-time appointment availability, the same as if you call into our call centre.
Two air conditioner repair options to choose from
and you don’t need to be an existing Enercare customer to get a repair.
| Compare | One-time air conditioner repair | Air conditioner repair & protect |
|---|---|---|
| Initial visit cost | $99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.** | Only $179 flat fee + $24.99/month+HST*** for unlimited service calls & parts coverage.**** Given the high cost of many AC parts, this Plan can pay for itself in a single visit. |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. | Included in the flat fee even if the work costs up to $500.*** |
| Future protection | Pay for each future repair. | Unlimited service calls~ |
| Warranty | 1-year parts & 90-day labour on work completed.^ | Continuous coverage for parts and labour for the term of the protection plan.**** |
Why choose Enercare for your air conditioner repair
When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians, along with:
A complete diagnostic and safety check of your equipment
A comprehensive Home Care Report outlining the health of your cooling equipment
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
A fixed-price quote for repair work, including all parts and labour — no hidden charges
A 1-year parts and 90-day labour warranty for all repair work completed**
Have a question? Call us.
What Our Customers Think About Us
Henry G was assigned to my case and quickly identified a pipe burst leak. He made a minimal opening in the drywall to fix the issue. He was incredibly efficient, clean, and professional. He also educated me about the problem and installed additional measures to prevent future occurrences….
Danish MujadidIn the last weekDD is an exceptional & professional aircon technician, very knowledgeable & very in to details.Excellent customer service, valuable employee of Enercare….
Loida RilloIn the last weekSalman did a very good job installing the furnace and AC….
Bobby JacksonIn the last weekRauf H- He was great the best technician they’ve sent to my home to complete the maintenance on my air conditioning unit since I’ve started. He explained everything he was doing and truly understood the customer experience. Kudos to him I never do reviews but I had to today….
Ali KkatIn the last weekRomeo was both professional and friendly. He listened and tried to help optimize our efficiency. Thank you!…
Penny RehautIn the last weekEnercare home service never disappoints. Brad Reaman was thorough and efficient with his inspection today….
MarkIn the last weekMohammad wasay Excellent service! The technician was professional, knowledgeable, and quickly fixed our hot water tank issue. They arrived on time, explained everything clearly, and made sure everything was working properly before leaving. We now have hot water again and are very happy with the qual…
Miriam AzimiIn the last weekThese gentlemen were excellent! Great service overall. Thank you Yamin & Mohammad. 5++++++…
Anna DardengoIn the last weekAmir S is very professional and courteous. He did a great job fixing the leaking joint in a very difficult to reach area…
Shalesh SharmaIn the last week(Translated by Google) Haider N (Original) Haidar N…
Jaspreet SharmaIn the last week(Translated by Google) Haider N (Original) Haidar N…
Kaur SukhmanjotIn the last weekTechnician Harrison from Enercare was great! He came for my Air Conditioning maintenance, He made sure my unit was working optimally and efficiently, He also was able to book me a duct cleaning on the spot with a big discount. Great big thank you to Harrison….
Andree Montrose (A Montrose)In the last week