July 2, 2025
There are four ways to pay your bill: Pay bill or set up pre-authorized credit or debit payments at myaccount.enercare.ca Set up Enercare Home Services (12 Digit Acct) as a payee in online banking. Credit card by phone: 1-855-642-8607 Cheque mailed to: Enercare Home Services, C/O T46600 P.O. Box 4660, STN, A, Toronto ON M5W…
July 2, 2025
To view or download copies of bills issued to your 10-digit account number, log into or register for the Enercare Billing Portal. We recommend downloading and saving any bills you may need as the Enercare Billing Portal will not be available in the future. Please contact us at 1-855-483-9646 if you need help with registering…
July 2, 2025
On the first page of your bill, you will see a summary of charges and credits, including payments made, adjustments, charges (previous balance and new charges), taxes, and any other associated fees with that bill. A breakdown of new charges/adjustments are shown on the following pages of your bill. The Current Bill Detail section displays…
July 2, 2025
Yes, you will need to set up Enercare Home Services (12 Digit Acct) as a payee in online banking with your new 12-digit Enercare account number for the payment to be applied to the right account.
July 2, 2025
No, there’s no need to re-register. You can continue to access My Account with your existing login information. The billing section in My Account will be updated to show the billing details of your new 12-digit account. For past bills for your 10-digit account number, please log into the Enercare Billing Portal. If you’re not…
July 2, 2025
Yes, you will still be able to log into the Enercare Billing Portal to view or download your previous bill(s) for your 10-digit account. We recommend downloading and saving any past bills you may need as the Enercare Billing Portal may not be available in the future.
July 2, 2025
We will notify you of your new 12-digit Enercare account number by email or mail once your account has been moved to the new billing platform. With this change: Your new 12-digit account number will be reflected on your bill, and will always be displayed on the top left of your bill Pre-authorized payments and/or…
July 2, 2025
We are making changes to your billing experience to serve you better. Our new billing platform will give you access to more features and allow you to manage all your billing and home services in one convenient place through My Account. With this update, you can expect: A new 12-digit Enercare account number An updated…
June 3, 2025
Account number This 12-digit account number is unique to your account. Invoice date The date your bill was issued. Due date The date your payment is due. If you have pre-authorized payments set up, this is the date the withdrawals will occur. Total due This is the total amount due, including new charges and any…
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