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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    How can our experts help?

    Experts at home comfort solutions for over 65 years

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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires March 31, 2026.

    Offer card heat pump with red ellipses

    Get up to $1,000 in prepaid credit cards when you rent a new furnace

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    Offer expires March 31, 2026.

    furnace

    Get $15 off your monthly rental rate + a $300 prepaid credit card on select new Navien Tankless Water Heater with Enercare Advantage

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    Offer expires March 31, 2026.

    Navien tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    David Ngalle great service,…

    Annie doriIn the last week

    Khpelwak asadullah and kapil bhutani prompt response to my issue. Excellent service….

    dennis swindallIn the last week

    We had some hot water issue in our home and these two gentlemen Rob and Owen K. fixed it in like 5 mins Amazing service with excellency…

    Rehan SaiyedIn the last week

    Good job…

    Peter ChanIn the last week

    Ryan and Ethan were quick, clean and professional when replacing water heater. Great service…

    Ryan RaynerIn the last week

    Mr punjabsingh installing the new furnace with humidifier and ecobee smart thermostate through enercare service. He is really nice guy and installed all equipment in good manners and give me the detailed explanation as well about the equipment. His team also nice and very cooperative….

    Himanshu PatelIn the last week

    Luca serviced our furnace today was professional and pleasant….

    Maryann DeruelleIn the last week

    Your Enercare Service Representative, Jesse Handly, did maintenance work on my furnace and fireplace. Jesse is so friendly, courteous, efficient and knowledgeable going over details of the results of his work….

    Carolyn ChapmanIn the last week

    Carol from Enercare was so efficient with process re my new hwt. Staff is professional, knowledgeable and friendly….

    PatIn the last week

    Khpelwak Asadullah and kapil were very helpful and courteous. Highly recommend….

    Shaun BabikIn the last week

    Wonderful service from your electrician with Enercare…

    Jenny Allan-UmarIn the last week

    Jack and Liam did an amazing and thorough job removing our old and installing our new hot water tank. They were both personable and knowledgeable. Our contact with Enercare was easy and response was immediate….

    Bev CappelloIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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