Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
Enercare recently installed a heat pump for me and I was very happy with how the whole process went. It was an especially difficult process since I am in a town house strata and this was the first heat pump to be installed. To get through it successfully, Enercare provided me with the technically …
Tom HIn the last weekService was very good and Mr. Scott helped us. We really appreciate his help….
Aman SranIn the last weekGood service…
Andrea FergusonIn the last weekKhpelwak Asadullah did our Ac maintenance. He was friendly, knowledgeable and polite….
Yasmin QayoumiIn the last weekTech khpelwak Asadullah was very helpful. Highly recommended….
SarahIn the last weekKhpelwak Asadullah, is amazing technician. Thank you for your amazing service….
Shabnam QayIn the last weekSheila came out on a weekend and worked quickly while answering any questions I had. She was very friendly and I am very grateful!…
Ryn ParkerIn the last weekSuch a great experience. Ryan G and Ethan L were courteous and friendly. They took great care in removing our old tankless water heater and installing a new unit. They were careful, ensuring that our home was well cared for. Thank you!!…
Scott StylesIn the last weekKhpelwak Asadullah , Zowak Niazy and Raza Abid excellent service in all aspect of their job thank you guys….
joselito adrianoIn the last weekGerald Van De Wal came out promptly, was able to diagnose the issue with our rental unit and get the unit back up and running. He was courteous and knowledgeable. His work was appreciated….
Michele VindumIn the last weekJames provided great service as usual. With extra care explaining the equipments status and how to care for it….
Kim SaltarskiIn the last weekGerald came and checked the a/c was very kind and knowledgable. I definitely would call them again…
Jennifer HarbourIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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