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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    How can our experts help?

    Experts at home comfort solutions for over 65 years

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    Shipped right to your door

    • Furnace filters
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    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

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    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Raj Matharu- was very helpful…

    Hans AsiamahIn the last week

    The technician was very professional. He explained what he was doing and the results of the testing. He made several recommendations regarding the future of my furnace….

    Cec DingmanIn the last week

    Gary Singh is an excellent technician. The issue was quickly diagnosed and fixed. Thank you Gary… greatly appreciate your help!…

    Pratima HarryIn the last week

    Meer provided an excellent explanation of how the furnace works, from the Lo/hi gas fire and how everything works. 100% phenomenal and recommended for any house service….

    Anthonyjuana MulatoIn the last week

    Matthew was fabulous! Patient and demonstrated care concern and professionalism throughout taking steps to ensure fluid understanding and explained things in detail Thanks Matthew!…

    Laurie-anne CampbellIn the last week

    Vahid was great – he explained his process and quickly identified and resolved the issues with our furnace….

    Diana BorgesIn the last week

    Sam, was here, he did an amazing job. Very fast and efficient. I recommend him to everyone who needs his services. Very professional…

    Trishul GognaIn the last week

    Curtis was great. Showed us what the problem was and fixed it in no time….

    Robert McKeanIn the last week

    Kevin W did a Very good service with a professional treatment and he knows very much about his job…

    LuisIn the last week

    Gary Singh…

    Sachin MehrotraIn the last week

    When the technician came, our heater started working again, but we explained that before his visit we had to turn it OFF because every time we opened it, it would trigger an E7 error. We struggled for the last 4 days and even had to buy a portable heater to keep warm. When we turned the system back…

    Gigi CIn the last week

    Carson C. was fantastic! He arrived on time, worked efficiently, and did an excellent job from start to finish. He answered all of my questions clearly and patiently, and his professionalism and quick work really stood out. I’m extremely satisfied with the service. Highly recommended! Thank you, C…

    ZahraIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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