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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Yogesh had a great service at my house in Mississauga…

    Mohammad alkarakiIn the last week

    I am very pleased with the service. Henry.G showed up on time,very polite and diagnosed the problem right away. Thank you Henry….

    Wilma MIn the last week

    Kayley W. was here at my home doing preventative maintenance of furnace. She was excellent in explaining everything from A to Z, made sure I fully understood what I would expect and what else can be done. She also left her work area spotless and clean, without making me do a single thing to clean …

    Don OhIn the last week

    Khpelwak Asadullah and Jose! Were great, very polite and resourceful. They sure do know their stuff. Thank you guys….

    Joe YIn the last week

    Gary Singh This gentleman did an amazing job . He was kind and caring explain the procedures….

    Paul SidhuIn the last week

    Very good service from Fazel and thank you for his friendly reminder….

    Samantha WongIn the last week

    Akbar the technician was great. He arrived within the specified time window and explained everything clearly. He gave me a lot of info about my furnace, filters and the maintenance process….

    mark mIn the last week

    Gary Singh thankyou for fixing our bathroom clog…

    Elsuba JoyIn the last week

    Our hot water went out last night and Nicholas T was here in the early morning to address the repairs quickly- thank you!…

    Erica JenkinsIn the last week

    Excellent service by Farooq. Definitely recommend the maintenance plans…

    Haris KhanIn the last week

    Akbar was very kind. Honest and gave lots of suggestions for how to solve our issue with the water heater….

    Emily StaffiereIn the last week

    Khpelwak Asadullah and Jose! They came in and were fantastic and helped fix my problem!…

    Aiden FrapeIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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