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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

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    • Furnace filters
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    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Adel Bendahmane did an amazing job with our furnace maintenance. He found an issue that no one else did and fixed it right away. Thanks Adel!…

    Carole TaylorIn the last week

    Connor was incredibly kind, courteous, and efficient. He carefully listened to my concerns and provided explanations of what could be happening, and potential solutions. He was quick to identify and solve the issue with our hot water tank, ensuring our home was kept clean and tidy. Connor also provi…

    Melanie MurdockIn the last week

    (Translated by Google) David Ngalle did a satisfactory job. Thank you, David. (Original) David ngalle a fait un travail satisfesant. Merci David…

    Estelle LevacIn the last week

    Shawn . G was super, very knowledgeable, wise and not pushing product but actually checking things and making great recommendations. Highly recommend!…

    Jacek KowalIn the last week

    Jeremy & Michelle were FANTASTIC! We called in for service around 9.30am and by 10.30am they were here, prepared with a brand new water heater for installation. They were in and out in no time and such a pleasure to communicate with. Thank you Jeremy & Michelle!…

    Tee BeeIn the last week

    Butch K was an absolute superstar. When our furnace stopped working, he was kind, patient, and genuinely reassuring. He clearly explained the issue, took the time to walk me through the solution, and never made me feel rushed. It’s rare to find a technician who is both this knowledgeable and this …

    ZanahIn the last week

    Joe G and Gary Singh Amazing service by both technicians. They were able to diagnose and repair the issue quickly. Cleaned up work site when they were done. Very friendly and helpful !…

    L MartinIn the last week

    Dave was friendly and positive. He called prior to coming and arrived on time. Dave was very professional and thorough. I appreciated his suggestions and him taking the time to explain things to me. Thanks for the excellent service Dave!…

    Marcia NewmanIn the last week

    Kurtis Roy and Caitlyn French recently did an furnace install and had to come back to finish some duct work. Each time they were at our home they were very personable and professional. When speaking about the job all information given was explained as to why and how. I would highly recommend Kurt…

    Heather HindsIn the last week

    We had Paul Antoniak here to undertake service maintenance on our furnace. Paul was so professional and of utmost excellence in customer service. He shared his knowledge with us and pointed out several matters we need to be on top of throughout the year. Would highly recommend Enercare and Paul in p…

    Tim McCabeIn the last week

    Yash and Ramandeep they are very good and fast and very friendly guys…

    kutaiba kabaweIn the last week

    Jason and Corey were amazing! Very pleasant to speak with, friendly, they worked very fast and left my place clean after ! I had a great experience! Thank you so much!!…

    Syd BarnierIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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