Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
I had an amazing experience with Paul David. He was extremely nice and very knowledgeable about my issue. He went above and beyond to make sure he was able to fix the problem that day. 10/10 experience!!…
Justin NelsonIn the last weekIt was Noel Xavier from Boehmers /Cronin who work on my unit . Very nice and helpful how to take care of my furnace very respectful…
Beverley HillIn the last weekExceptional service received…
Adriana TropianoIn the last weekSheila T deserve 2 star rating very polire friendly also polite and took no time for her to assess the problem and minutes to fix the problem and was took no time ti I inform me of what to do next……
digger pioIn the last weekVery prompt, courteous, and efficient service in replacing a water heater…
Rick SobiesiakIn the last weekCurtis M came to repair our air conditioner today. He was on time, polite, helpful and very efficient in getting everything back up and running. He was knowledgeable and even gave us some tips to save money and keep things running smoothly for the future. We appreciate his courteous demeanour….
D GrayIn the last weekThis was the second year that Adib came to do a maintenance service call on our air conditioner. He is very knowledgeable, professional and thorough. He is of great value to the Enercare family. I fully trust him….
Sand BarIn the last weekGreat service great tech . Short wait time…
Jim WeaverIn the last weekRobert and Tim installed a new water heater. Very professional and personable. The job was completed quickly and there was no indication they had even even been here. Explained what we needed to know. Excellent ambassadors for the company….
Frank JolliffeIn the last weekAndrew M. provided excellent customer service when he came to check the leak from the water heater but actually it was from the AC which is not part of the Enercare service to our home. He provided complementary service to fix the pipe blockage which is above and beyond what he was supposed to do ….
Marites CalixIn the last weekWe got the A team for sure. Shayan and his team were great. They were punctual, professional, efficient and clean. The workmanship was also top notch and took care of everything he said he would….
Ed LinIn the last weekCurtis M inspected our hot water heater and was diligent and committed to helping us solve the problem. He fixed the issue and set us up with an appointment for Monday to come replace the parts that are worn out. He was so pleasant and well informed….
A TIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Proudly Canadian
Experts at home comfort solutions for over 65 years
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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