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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires May 10, 2026.

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    Get up to $1,000 in prepaid credit cards when you rent a new air conditioner

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    Offer expires May 10, 2026.

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    Get $10 off your monthly rental rate + a $400 prepaid credit card on select new tankless water heater with Enercare Advantage

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    Offer expires May 31, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    ALEXANDER c…

    S BvIn the last week

    ALEXANDER c…

    S BvIn the last week

    We had our annual maintenance with Enercare and khpelwak asadullah was the technician. He was great….

    walli m raminIn the last week

    Good friendly service….

    Salman YusufIn the last week

    “Shawn from Enercare provided excellent service. He was punctual, professional, and very knowledgeable, and he took the time to explain everything clearly. I really appreciated his friendly attitude and great work.”…

    T DIn the last week

    The 3 techs that came by did amazing job and worked quickly 💪 Yamin, Misrat, and Kamin were their names…

    ShaneIn the last week

    Very satisfied with the service from Omar…

    Melissa DurrantIn the last week

    I appreciate it how they did the job don Exelent job very nice and respectfull people Billy and Adam…

    Wagma YousufiIn the last week

    SHAMINDER did an amazing job with pur fireplace maintenance !…

    Varatharajan SeenivasagamIn the last week

    I had my annual furnace inspection at my home and the agent Matthew went above and beyond to meet my expectations. He was polite, respectful, careful with my home and reviewed everything about the service with me when he was done. He also emailed me a copy of the completed service….

    Deanna WeekesIn the last week

    Ben is very knowledgeable and well mannered. Excellent service ….

    Sally De GuzmanIn the last week

    Rauf.H came on time and fixed the issue, happy with his dedication and service ….

    nikesh vIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

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    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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