Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
Salman Attari and A Team Happy with the job. Workers worked hard and willing to answer questions. Appreciate their hard work….
Connie PangalilinganIn the last weekI was without hot water for 3 days ! I was very angry with enercare. I was very Pleased when Mash came to restore service !! An excellent technician, very focused on customer service. Thanks again Mash !…
doug renaudIn the last weekTyler visited us and fixe our hot water issue in no time. Great service…
Rahul GhoshIn the last weekAkbar was incredible…
Tony FenutaIn the last weekJuan provided excellent service and went above and beyond what was expected. Very knowledgeable. It was a pleasure having our plumbing issues addresses…
Brent AdamsIn the last weekThank you to John, Shane and Dwayne for their great job…
Ruben VazquezIn the last weekNoel Xavier was awesome Took his time to help us sort out our problem, explained everything to us and was very helpful…
Steve MautheIn the last weekThey replaced our hot water tank in 24 hours from the time in went down. Everything works perfect now! Thank you!!…
T RIn the last weekAir Condition was not cooling on upper floor, Enercare service person manage to fix it and all is good. Thank you….
Vittoria BrunettiIn the last weekNicholas t. Excellent service explained everything in great detail…
steve townsonIn the last weekCurtis did a amazing job….
Haroon HameedIn the last weekJohnny T. was excellent! Timely and efficient in fix of my tankless heater!…
Neil SukhuIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Proudly Canadian
Experts at home comfort solutions for over 65 years
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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