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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

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    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Shawn.g…

    joshua MorrisIn the last week

    Ricardo green fixed our drainage block in a jiffy thanks enercare….

    Thokchom PriyadarshiniIn the last week

    Vahid, was quick, efficient, friendly and knowledgeable. Really impressed with his professionalism and efficiency. A 5 🌟 experience….

    Kalimera OlimeraIn the last week

    (Translated by Google) Raj Matharu gave good service (Original) Raj Matharu gave goid service…

    T ThomasIn the last week

    Kashif has been amazing. He was thorough with the inspection and maintenance…

    Gagandeep SinghIn the last week

    Harry was very fast and eficient and friendly.a wonderful exoerience. Richard watson….

    richard watsonIn the last week

    Akbar was wonderful. He found a crack in our water heater and is keeping my family safe…

    Leigh-Ann PalmeroIn the last week

    Thank you so much Ricardo Green (Brampton) for your help. He was able to fix the issue and provide helpful guidance on what was causing the issue. Also explained the process thoroughly as he went. Thank you, Seema…

    Seema JawahirIn the last week

    Shawn came twice and was excellent 👍…

    STEPHEN JohnsonIn the last week

    Meer was an exceptional fireplace technician. His colleague who tended to the furnace was also outstanding. Both were polite, professional, and thorough. Thank you so much!…

    Cristina SelvaIn the last week

    Steffano was very professional and did a great job with the furnace inspection….

    Gaetano SuppaIn the last week

    Shawn. G very friendly, efficient. Fixed the problem….

    Patrick MascoeIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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