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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires May 10, 2026.

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    Get up to $1,000 in prepaid credit cards when you rent a new air conditioner

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    Offer expires May 10, 2026.

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    Get $10 off your monthly rental rate + a $400 prepaid credit card on select new tankless water heater with Enercare Advantage

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    Offer expires May 31, 2026.

    Tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Omar did a great job. He was prompt and professional….

    John HendersonIn the last week

    Our ACs refrigerant line was frozen and and had formed a ball of ice. Curtis and Tiana came in and fixed it for us. They were courteous and professional in their approach and explained to us in details what was wrong and what they were doing. Great job overall….

    Ganesh BhatIn the last week

    Curtis was fantastic. He called ahead of arrival, was on time, professional and very pleasant to deal with….

    Joel GloverIn the last week

    I liked the provided service by Ritu. The inspector Ronan was amazing, and provided all the details, pros and cons. Strongly recommended….

    Agil GuluzadeIn the last week

    Great hard working guys! Knowledgable,polite and efficient….

    A GIn the last week

    Yamin and the boys were great…

    Marc Anthony SinagogaIn the last week

    Mike and Connor are an amazing team, they are friendly, knowledgeable and respectful, they replaced our furnace in a timely manner. We were satisfied with their service….

    caroline kIn the last week

    Excellent service, fast efficient and vert friendly folks, I would definitely recommend anytime. GREAT JOB Robin!!!…

    Moriba KeitaIn the last week

    Ken Baird was very helpful, on time, knowledgeable and efficient. Thank you for fixing our toilet leak….

    Azra SaeedIn the last week

    Ricardo was very knowledgeable and helpful with recommendations. Professional and good communication….

    Stephen DiamondIn the last week

    Excellent service. Andrew H was knowledgeable and able to repair everything quickly He was friendly and polite. He left everything working perfectly, and everything cleaned up. Thank you Andrew Mona Albers…

    Helena AlbersIn the last week

    Alexander c was very polite and knowledgeable highly recommend!…

    Flori KockaIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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