Get a free checkup for your air conditioner

Offer expires September 30, 2026.
air conditioner
Hero background

Proud Partner of the Toronto Blue Jays

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
    enercare account queries

    How can our experts help?

    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

    CTA IconGet Deal

    Offer expires May 10, 2026.

    Offer card heat pump with red ellipses

    Get up to $1,000 in prepaid credit cards when you rent a new air conditioner

    CTA IconGet Deal

    Offer expires May 10, 2026.

    Offer card air conditioner large with ellipses

    Get $10 off your monthly rental rate + a $400 prepaid credit card on select new tankless water heater with Enercare Advantage

    CTA IconGet Deal

    Offer expires May 31, 2026.

    Tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 123000+ Google Reviews

    I appreciated the quick appointment time and the professionalism of the technicians(Joe and Rob). They were very knowledgeable and helpful. They located the source of the issue and had everything up and running in record time. Overall, great service!!…

    Lenora CollinsIn the last week

    Johnathan Kuchta thank you for the electrical work and advise. Very professional and efficient…

    Shane SoomarIn the last week

    Khpelwak Asadullah, he is dependable and knowleageable technician. He assisted us in our furnish issues and provided his expertise very good solution to make our life easier. I highly recommend his service and thank you very much….

    Marlene MarleneIn the last week

    Khpelwak Asadullah, he is dependable and knowleageable technician. He assisted us in our furnish issues and provided his expertise very good solution to make our life easier. I highly recommend his service and thank you very much….

    Marlene MarleneIn the last week

    Akbar did a great job. Always good to us whenever we have problems with HVC equipments….

    HEEJUNG ChoiIn the last week

    Rauf H helped us out in diagnosing the issues with the hot water tank . He clearly explained what the issue with the water was and a Guided us with step by step explanation as to what needs to be done and how to get my issue sorted. Greatly appreciate his assistance and expert knowledge and patience…

    Katuska VijolIn the last week

    Hani did an amazing job!!…

    Kathy WohlfeldIn the last week

    Igor and Carl were absolutely fantastic. They identified the problem locations, they took their time to triple check and even redid all the pipe work to ensure it was up to their standard….

    Myles SwartzIn the last week

    Ben…

    Tina WassenaarIn the last week

    Logan & Karam helped us out today with our tankless heater and everything works perfectly now thanks…

    TheQuestionablePotatoIn the last week

    Jasbir bains was great at communicating, arrived on time and was extremely helpful….

    Paula MaeIn the last week

    Excellent detailed friendly service.Good work KAPIL!…

    Natalie OgrodnikIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert