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Offer expires March 31, 2026.

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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    How can our experts help?

    Experts at home comfort solutions for over 65 years

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    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

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    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    I’ve always had a positive experience with Enercare whether it’s been during a maintenance call or a service call. They are always pleasant and very knowledgeable and don’t seem to mind when you ask questions. The customer service team have also been very pleasant to deal with….

    Nicole ThieleIn the last week

    Bertrand and Martial were very respectful, courteous and answered all the questions we had….

    Ngoga Jean MichelIn the last week

    Romeo and Wajid were very thorough and professional. Thank you so much!…

    Peter SmyrniosIn the last week

    I would like to give a shout out to Brandy G. She did an awesome job. She was on time. She was so polite and she did a perfect and neat job….

    Jenny GulrIn the last week

    Alexander C was amazing with the filter exchange. He was friendly, knowledgeable and quick at getting the job done. Keep it up Alexander!…

    Safarii PlayzIn the last week

    I have a cottage located Georgina, and Kevin & Daniel came to installate new water tank, I was late to meet them, but they did not call me to push me, it is very professional, and they were nicely put a carpet on the floor, all the way down to the water tank, very quick, and also told us how to …

    jason jasonIn the last week

    Brian Mas. Our consultant is fantastic! He literally came over the same day he was booked and the next day by 10:30 our furnace was installed. He was open and honest and really funny too! The service men that came (Mark and Sebastian) were great too! Very professional and knowledgeable. Quick but t…

    Vivien E. AkrofiIn the last week

    Tony L. and Johnny T. came to service my furnace and did an amazing job! They were professional, knowledgeable, and very efficient. Everything is working perfectly now. Great service — definitely recommended!…

    Andrew AtellaIn the last week

    Alexander C came and fixed my water softener flawlessly. So polite and knowledgeable….

    Wendy KertIn the last week

    Nick was our technician and he was super friendly, very down to earth and gave us some great pointers to ensure our home is running smoothly. He was very easy to talk to and efficient in his work. Glad to have had Nick come by our house today to help us….

    Maggi MurtiIn the last week

    Logan did an excellent job servicing our furnace. He was very thorough in explaining some questions I had about my system. He was great with the dogs as well. I would highly recommend enercare and Logan for future appointments….

    Connor DerryIn the last week

    TonyL and Johnny T came to check our house to check our water tank. They were both professional and knowledgeable. It was recommended to replace the water tank and great news the tank could be replaced with two days. Thank you so much for all your help today and great service!!…

    Tracey DobbinIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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