Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
Salman Attari and the team did an excellent job. Thank you….
AnonymousIn the last weekGuy & Brendan did a fantastic job replacing my hot water tank and also increased the water pressure throughout the house. Very nice guys as well….
Teresa CiccoIn the last weekZayhed service is great 👍…
Captain CIn the last weekThank you to Nathan R and Owen M For fixing the hot water tank. Working in the trades I know they could’ve done things half assed and got out of this job way faster but they took their time and did everything correct. Much appreciated!…
JonathanIn the last weekNathan R and Owen M came all the way from Kingston to help their Ottawa team this week. Very friendly, professional and did a great job installing a new HWT to replace our flood damaged tank. Thanks guys much appreciated! N…
Mike NicholsonIn the last weekZowak Niazy and Raza Abid did a great job installing our new furnace and air conditioner 🇨🇦👍. We couldn’t be happier….
Rod MacMillanIn the last weekZaw is great and he fixed everything so perfectly….
Jagjiwan SinghIn the last weekI would like to express my sincere appreciation for the excellent service Ray provided while repairing my air conditioner. From the moment he arrived, Ray was professional, courteous, and respectful. He took the time to carefully diagnose the problem, installed the necessary new parts, and made sur…
shirley davisIn the last weekGreat service by tech Khpelwak Asadullah…
DaveIn the last weekKhpelwak asadullah fixed our Ac. Thank you so much 😊 we can breathe now … our house was like almost sauna. Highly recommend him….
Shanon moIn the last weekMany thanks to service technicians Martial and Amir for repairing our air conditioner. I initially thought the problem was with the furnace–thermostat system, but they carefully diagnosed the issue and found that the contactor in the outdoor AC unit had burned out. A replacement was delivered righ…
Ms. NataliyaIn the last weekKashif arrived at my house from Enercare for my AC maintenance. He was extremely helpful and I was able to ask all my questions. He patiently answered them all….
Lavanya JeyadevanIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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