Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

Discuss repair options and pricing
Schedule a convenient appointment
Get answers to your questions
Account setup so you can book services online in the future

Call 1-855-514-6485

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

Skip waiting on hold – book in a few clicks
Easily cancel or reschedule online if needed
Get an email when a technician is on the way to your home
Real time appointment availability, the same as if you call into our call centre.

Book Online

One-time heat pump repair

Initial visit cost	$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair cost	Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty	1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix

Heat pump not turning on
Heat pump running constantly or short cycling
Refrigerant leaks
Blower motor failure
Circuit board failure
Frozen coils
Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

Set your thermostat to “Heat” or “Cool” depending on the season
Check your circuit breakers and ensure the unit has power
Replace any dirty or clogged air filters
Open all vents to allow proper airflow throughout your home
Inspect the unit for signs of water or refrigerant leaks
Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

American Standard
Bosch
Carrier

Daikin
Goodman
Lennox

Trane
York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.¹

4.8

Average Based on 105000+ Google Reviews

Our furnace broke down on the weekend, and Enercare promptly showed up repair it. The technician, Mike Smith, was terrific as he quickly diagnosed that the furnace needed a new ignitor switch. He put a new one in, and we were quickly warm and toasty again. Thanks, Mike!…

Roman MuetzIn the last week

Very happy with service provided by Ismael ….

KRISHNAMOORTHY ENJETIIn the last week

I had Nicholas T. do a complimentary visit from Enercare for my furnace today and what a saviour he was! I was having an intermittent heating issue and he was able to diagnose and provide me with all the guidance required to resolve the issue. Taking his time, meticulously going through the furnace …

Mr. R1MIn the last week

Pannu service our furnace. He did a good job….

Suzette JapayIn the last week

Derek provided excellent service during my appointment. He arrived right on time and was very organized throughout the visit. He took the time to carefully review the summary of the issue that I provided and walked through several diagnostic steps to identify the root cause. Derek also made sure to …

Craig JohnstonIn the last week

Romeo M was very nice and did a great job repairing our boiler!!…

Jay DelarosaIn the last week

James E. from Enercare came by for our yearly furnace maintenance. He as come many times over the years, and I always find him to be friendly and professional….

Drew MorrisIn the last week

Ricardo is very professional. And he has lot of patience in diagnosing the issue. I am Happy with his service….

abirchakrabortyIn the last week

Ray was very pleasant, respectful, efficient and solved the problem!!…

Lydia BhagwandinIn the last week

came out on a sunday…

Annie TencerIn the last week

Kyle Jenson, HVAC Technician…. top notch professional, highly skilled and has the best customer service. Came to fix a furnace at our home, looked at and knew exactly where the problem was (changed the motor) and furnace was back online immediatel!! Truly appreciated A – to – Z!!…

Yourbackupemployee Inc “Yourbackupemployee Inc.” Adtech / Martech AgencyIn the last week

Noel Xavier is a very Knowledgeable technician. Cared about the details in the maintenance of my furnace. Thx Noel for the tips and assistance. Definitely learned some things this time! Will be sure to request him for my next service….

Josh KIn the last week