Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

Discuss repair options and pricing
Schedule a convenient appointment
Get answers to your questions
Account setup so you can book services online in the future

Call 1-855-514-6485

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

Skip waiting on hold – book in a few clicks
Easily cancel or reschedule online if needed
Get an email when a technician is on the way to your home
Real time appointment availability, the same as if you call into our call centre.

Book Online

One-time heat pump repair

Initial visit cost	$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair cost	Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty	1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix

Heat pump not turning on
Heat pump running constantly or short cycling
Refrigerant leaks
Blower motor failure
Circuit board failure
Frozen coils
Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

Set your thermostat to “Heat” or “Cool” depending on the season
Check your circuit breakers and ensure the unit has power
Replace any dirty or clogged air filters
Open all vents to allow proper airflow throughout your home
Inspect the unit for signs of water or refrigerant leaks
Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

American Standard
Bosch
Carrier

Daikin
Goodman
Lennox

Trane
York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.¹

4.8

Average Based on 105000+ Google Reviews

Sham under is good technically and explain everything and booked duct cleaning also….

Dorothy BeechenerIn the last week

Jason Miller was able to quickly diagnose the issue with just a few questions and perform a temporary fix that should last until we decide to replace the column…

Amrit SamraIn the last week

Mash was great! On time, professional, with great advise!!…

Gary FranklinIn the last week

Matthew was prompt, quick, friendly, courteous, and efficient during the furnace maintenance inspection. He explained his findings in a clear and concise manner and we’re happy with the service call!…

Jason JimenezIn the last week

David Ngalle was very kind and efficient with us, providing excellent feedback on our furnace needs and provide feedback on rental vs purchase offers…

Shirley HeaslipIn the last week

Chad an excellent technician. He is through and communicates any issues. He also answered questions we had! We will book him again!…

Jane HurleheyIn the last week

Sami j and Joshua C , awesome and quick service…

Antonio CuvinIn the last week

Sumeet A was the technician who came out. I had an issue with my furnace locking out during a cold stretch, and he responded quickly and professionally. He diagnosed the problem efficiently, explained exactly what was happening in clear terms, and had it fixed the same visit. No upselling, no unnece…

Denis TodorovicIn the last week

Sumeet@ he is super quick to fix the heater and very reliable person….

Keval PatelIn the last week

Johnny T. Service was really good. Thank you…

Ajmer MannIn the last week

Arvind gave me excellent service….

Charanjit KaurIn the last week

Shawn.g Experience was excellent along with his colleague. Thank you John…

John RossiterIn the last week