Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

Discuss repair options and pricing
Schedule a convenient appointment
Get answers to your questions
Account setup so you can book services online in the future

Call 1-855-514-6485

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

Skip waiting on hold – book in a few clicks
Easily cancel or reschedule online if needed
Get an email when a technician is on the way to your home
Real time appointment availability, the same as if you call into our call centre.

Book Online

One-time heat pump repair

Initial visit cost	$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair cost	Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty	1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix

Heat pump not turning on
Heat pump running constantly or short cycling
Refrigerant leaks
Blower motor failure
Circuit board failure
Frozen coils
Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

Set your thermostat to “Heat” or “Cool” depending on the season
Check your circuit breakers and ensure the unit has power
Replace any dirty or clogged air filters
Open all vents to allow proper airflow throughout your home
Inspect the unit for signs of water or refrigerant leaks
Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

American Standard
Bosch
Carrier

Daikin
Goodman
Lennox

Trane
York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.¹

4.8

Average Based on 123000+ Google Reviews

Alexander c…

Mary DadulaIn the last week

Alexander c…

Mary DadulaIn the last week

Thank you for installing the water tank so efficiently! Jeremy & Michelle, your work is much appreciated!…

Alyssa Joie MendozaIn the last week

Omar is the BEST technician!!!!…

marcus felsteadIn the last week

Omar Did A Hreat Job And Is Very Nice Gentleman…

Walter Di GiuseppeIn the last week

Sean Kim did a really good job. Very knowledgeable and helpful. Our furnace inspection was did very carefully. Thank you Sean….

Ben ByjuIn the last week

James ma is perfect service technician….

George NikolovIn the last week

We had a great experience with my Enercare technician Alexander C during my recent service appointment. They arrived on time, were very professional, and took the time to clearly explain what they were doing and why it was needed. I really appreciated how thorough and respectful they were while work…

CIn the last week

Always a pleasure to see shahid at my house…

Norman WarwoodIn the last week

Jasbir singh is very helpful technician….

Navraj SinghIn the last week

Donovan H assessed an issue where hot water was only functional when the heat was on. It turned out to be a non-Enercare problem but he was able to test and verify his suspicions and confirm what the problem was so it can get fixed. Great service….

Katie TaylorIn the last week

Rauf Hassan serviced my Furnace today and I am very satisfied by his performance. He answered all my questions and I highly recommend him….

Stephen AkhtarIn the last week