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Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

  • Discuss repair options and pricing
  • Schedule a convenient appointment
  • Get answers to your questions
  • Account setup so you can book services online in the future

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

  • Skip waiting on hold – book in a few clicks
  • Easily cancel or reschedule online if needed
  • Get an email when a technician is on the way to your home
  • Real time appointment availability, the same as if you call into our call centre.

One-time heat pump repair

Initial visit cost$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair costReceive a clear, written quote to fix it—no surprises.

If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix

heat pump
  • Heat pump not turning on
  • Heat pump running constantly or short cycling
  • Refrigerant leaks
  • Blower motor failure
  • Circuit board failure
  • Frozen coils
  • Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

  • Set your thermostat to “Heat” or “Cool” depending on the season
  • Check your circuit breakers and ensure the unit has power
  • Replace any dirty or clogged air filters
  • Open all vents to allow proper airflow throughout your home
  • Inspect the unit for signs of water or refrigerant leaks
  • Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

  • American Standard
  • Bosch
  • Carrier
  • Daikin
  • Goodman
  • Lennox
  • Trane
  • York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.1

What Our Customers Think About Us

4.8
Average Based on 105000+ Google Reviews

Shawn , very clean explained and showed me inside….

Elizabeth SilvaIn the last week

Akbar did a great job cleaning my gas fireplace. He also provided me with some great information regarding upgrading my water heater….

Julie HamIn the last week

Eric and Kieran installed our new furnace and heat pump last week. They called ahead to let us know they were on their way and arrived promptly. They walked us through the whole procedure before starting and answered all our questions. The installation of both the furnace and heat pump was done quic…

Brent DixonIn the last week

Brandy went above and beyond. Answered my many (MANY!) questions, was knowlwdgable, patient and gave SO much assistance and information about the work being done, and more! Would absolutely use her again….

FlandersIn the last week

Thanks Gizmo and Bella…

Laura MordiniIn the last week

Bertrand Endzodo…

George AdamsonIn the last week

The tech was very polite. He even put on clean booties over his shoes before going to the furnace room, which was very considerate. He explained the condition of our furnace and our options. Overall, I was very happy with the annual furnace checkup visit….

Wade NeigelIn the last week

Jonathan T was amazing. He was so detailed with all the inspection of my furnace and heater tank. One of the best technicians. Even recommend and helped me with the process of exchanging it to tankless one. I’m so grateful….

Ma Leah De AsisIn the last week

Great service. James Granberg, the technician, was very knowledgeable, professional, and very friendly. Highly recommend….

Shrid DhungelIn the last week

Mickhail and Manpreet were out at my place this morning… super awesome and knowledgable. Within 3 minutes determined what the issue was Thanks guys 👍👌🏻…

Peter PupoIn the last week

He is Very professional…

Oluchi JoelIn the last week

Raj Matharu was excellent, he explained and cleared our confusion about the water heater, and cleared and gave a solution. Bhavneet Singh also assisted excellently. Thank you to both….

Ced CharmIn the last week

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