Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

Discuss repair options and pricing
Schedule a convenient appointment
Get answers to your questions
Account setup so you can book services online in the future

Call 1-855-514-6485

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

Skip waiting on hold – book in a few clicks
Easily cancel or reschedule online if needed
Get an email when a technician is on the way to your home
Real time appointment availability, the same as if you call into our call centre.

Book Online

One-time heat pump repair

Initial visit cost	$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair cost	Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty	1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix

Heat pump not turning on
Heat pump running constantly or short cycling
Refrigerant leaks
Blower motor failure
Circuit board failure
Frozen coils
Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

Set your thermostat to “Heat” or “Cool” depending on the season
Check your circuit breakers and ensure the unit has power
Replace any dirty or clogged air filters
Open all vents to allow proper airflow throughout your home
Inspect the unit for signs of water or refrigerant leaks
Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

American Standard
Bosch
Carrier

Daikin
Goodman
Lennox

Trane
York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.¹

4.8

Average Based on 105000+ Google Reviews

I had Kurtis Roy and Caitlyn French from Enercare come and install a new tankless water heater for me. They were very professional, did the job fast, cleaned everything up and even put a new bond on the gas line. Would highly recommend them for an install. 5 stars!!…

Justin UnderhillIn the last week

Juan Donoso called and arrived at time he said he would. Was friendly professional and informative. Told me what he was going to do and did it. So easy fast and professional…

janice barberIn the last week

Paolo L, was very professional and expert in his job. Highly recommended. Very helpful….

Iftikhar AhmedIn the last week

Mr. Nanny did a marvellous job in taking care of Fire Place at our home. We wish him all the best in life and we are Thankful to Enercare for having an amazing team where employee like like Mr.Nanny is an asset for the Enercare.. Thanks once again to Mr. Nanny and to Enercare as well…….

DHARAM SHARMAIn the last week

I want to thank Israel for his phenomenal work in servicing my furnace. He also went a step further to locate any damages with my other products and give me further advice. I appreciate you coming to my home and making sure me and my family are safe and we service the necessary equipment I have. Tha…

Dee McInnisIn the last week

Gerry Jackman completed our annual furnace inspection this week. Gerry is extremely professional and courteous. He very clearly explained the “how” and “why” for all the checks and tests he completed. Thank you!…

Michael MaloneyIn the last week

Dave Burtch performed the maintenance on my furnace today on behalf of Enercare. As usual his work ethics and professionalism was exceptional. Would definitely recommend him for all such work, where he shows knowledge backed up by commitment, a systematic approach and customer focus. Thank you Dave!…

Venkat IyerIn the last week

Commendation for Technician Shane Brown I am writing to recognize the outstanding service provided by Shane Brown. Following the recent power outages, our furnace remained non-operational once power was restored. Shane was dispatched to our home and handled the situation with expert precision. He …

Lamin SisayIn the last week

Super professional and absolutely on time….

Payam MasjediIn the last week

Khpelwak Asadullah from Abby Air provided outstanding service during our annual inspection. He discovered a crack in our heat exchanger, quickly arranged the parts the same day, and returned earlier than scheduled to complete the repair. Professional, knowledgeable, and highly responsive—amazing …

Derek LeeIn the last week

Billy and Adam were excellent at replacing our hot water tank. They were both respectful and knowledgeable….

Greg CIn the last week

Ismael lali very happy with his work…

DarshanIn the last week