two girls in kitchen licking ice cream

Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

  • Discuss repair options and pricing
  • Schedule a convenient appointment
  • Get answers to your questions
  • Account setup so you can book services online in the future

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

  • Skip waiting on hold – book in a few clicks
  • Easily cancel or reschedule online if needed
  • Get an email when a technician is on the way to your home
  • Real time appointment availability, the same as if you call into our call centre.

One-time heat pump repair

Initial visit cost$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair costReceive a clear, written quote to fix it—no surprises.

If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix

heat pump
  • Heat pump not turning on
  • Heat pump running constantly or short cycling
  • Refrigerant leaks
  • Blower motor failure
  • Circuit board failure
  • Frozen coils
  • Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

  • Set your thermostat to “Heat” or “Cool” depending on the season
  • Check your circuit breakers and ensure the unit has power
  • Replace any dirty or clogged air filters
  • Open all vents to allow proper airflow throughout your home
  • Inspect the unit for signs of water or refrigerant leaks
  • Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

  • American Standard
  • Bosch
  • Carrier
  • Daikin
  • Goodman
  • Lennox
  • Trane
  • York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.1

What Our Customers Think About Us

4.8
Average Based on 105000+ Google Reviews

We had a great experience with our reverse osmosis system installed today, thanks to the technician. Alexander C not only did a great job but also walked us through the operation basics and filter replacement process. Much appreciated!…

Alec GuerensteinIn the last week

Khpelwak Asadullah did an amazing job fixing my furnace. He was on time, very professional, and handled everything efficiently. He even took the time to explain what was wrong and how he fixed it. I’m very impressed and would definitely call him again!…

Emmett MckeownIn the last week

Harry was very helpful and professional. He was able to recommend services we needed and help us book the appointment….

Taylor HollanderIn the last week

Paul A , an amazing Technixian, very knowledgeable, respectful and friendly gentleman….

N ChristianIn the last week

Alexander C did a great job…

N NabelIn the last week

ISMAEL LALI, VERY GOOD , AND KNOWLEDGEABLE ABOUT THE EQUIPMENT AND NICE TO WORK WITH, VERY NICE MAN, THANK YOU…

Larry McLeanIn the last week

Paul A was a phenomenal technician. He was prompt and polite, informative and thorough. A great service call on my furnace…

Scott MorrisonIn the last week

Shane V is highly professional and very knowledgeable in the maintenance of our heating system….

Lokeshwaran NagarajIn the last week

Ali did a great job getting my furnace up and running. Replaced a burnt out capacitor for the blower fan and got my heat back on a very chilly day….

Bill PigginsIn the last week

Shane V was really helpful and helped us understand the system….

Yazhini VenkatesanIn the last week

The gentleman Barry was very kind and explained everything that needed to be done….

Helen BrodieIn the last week

Shane V was really helpful and explained everything clearly….

Lokeshwaran NagarajIn the last week

More about heat pumps

Find Your Location

Enter your postal code to find services near you: