Heat Pump Repair Services in Ontario

If your heat pump isn’t heating or cooling properly, Enercare offers fast, reliable, and affordable heat pump repair for Ontario homes. Our certified technicians service all brands and models, with same-day repairs available if you call before 5 p.m.*

Book your repair

How to book your repair

New customers

You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.

What to expect when you call:

Discuss repair options and pricing
Schedule a convenient appointment
Get answers to your questions
Account setup so you can book services online in the future

Call 1-855-514-6485

Existing customers

Use our online booking tool to schedule an appointment if you have/had any products with Enercare.

What to expect when booking online:

Skip waiting on hold – book in a few clicks
Easily cancel or reschedule online if needed
Get an email when a technician is on the way to your home
Real time appointment availability, the same as if you call into our call centre.

Book online

One-time heat pump repair

Initial visit cost	$99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.**
Repair cost	Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty	1-year parts & 90-day labour on work completed.***

Common heat pump issues we fix in Ontario

Heat pump not turning on
Heat pump running constantly or short cycling
Refrigerant leaks
Blower motor failure
Circuit board failure
Frozen coils
Heat pump making unusual noises or smells

Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.

Before you call: Quick heat pump troubleshooting tips

Try these steps to resolve minor heat pump issues:

Set your thermostat to “Heat” or “Cool” depending on the season
Check your circuit breakers and ensure the unit has power
Replace any dirty or clogged air filters
Open all vents to allow proper airflow throughout your home
Inspect the unit for signs of water or refrigerant leaks
Clear away any leaves, dirt, or debris from the outdoor unit

If these steps don’t resolve the issue, our certified HVAC technicians are ready to help.

Popular heat pump brands we repair

We repair every make and model of heat pump, including the following brands:

American Standard
Bosch
Carrier

Daikin
Goodman
Lennox

Trane
York

Why choose Enercare for heat pump repairs

When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:

A fixed-price quote up front, including all parts and labour — no hidden charges

A 1-year parts and 90-day labour warranty for all repair work completed***

A complete diagnostic and safety check of your equipment

A comprehensive HomeCare Report outlining the health of your heat pump

We can often fix your problem on the same day if you call before 5 p.m.*

What our customers think about us

“Enercare technician Russ Cunningham did great job in checking the noise coming from the air conditioner fan and making a required adjustment to resolve the issue.”

Syed Hussain

“Hello, I had an excellent experience with Ramlesh, a technician from Enercare. He came to my home this evening on very short notice when I was having issues with my hot water, and I truly appreciate h…”

Peter Naidu

“Michael did an awesome job and fixed a complicated problem that is difficult to fix. We were very lucky to have had him.”

Shane Long

“Brad arrived when Jen said would. He was pleasant, through and very helpful. I was very happy with his service and his respect for our home”

Jai Mills

“Russ was kind, helpful and knowledgeable.”

Vicky Sage

“Farshad and his partner were very courteous, explained everything and cleaned up. Nice to work with”

Kelly Reed

“I called Enercare because there was a leak cocking from the washroom and it damaged my ceiling. Adam Halkowicz was the person who came from Enercare. I just want to say that he was remarkable! Very k…”

Nawazish Shaikh

“Service maintenance performed by Daniel Prompt and efficient”

Gebran Sbeit

“Noel is a great guy!Excellent service from start to finish! I had a great experience with the HVAC technician. He was professional, knowledgeable, punctual, and took the time to explain everything cle…”

aashim sharma

“Logan.w was amazing, he went above and beyond to fix my AC on Sunday afternoon. He is very knowledgeable. He explained to me the situation and look for the broken part in his truck! All of this with a…”

Ali Karout