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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires March 31, 2026.

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    Get up to $1,000 in prepaid credit cards when you rent a new furnace

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    Offer expires March 31, 2026.

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    Get $15 off your monthly rental rate + a $300 prepaid credit card on select new Navien Tankless Water Heater with Enercare Advantage

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    Offer expires March 31, 2026.

    Navien tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Technician Kapil Bhutani provided excellent service for us when we needed a new thermostat. He was prompt, informative, helpful and answered any questions that we had. Thank-you very much!…

    Dis EngageIn the last week

    Matthew did an exemplary service. Thank you brother!…

    Manuel GatchalianIn the last week

    Haidar N excellent job!!!…

    David BeloIn the last week

    Haidar N excellent job!!!…

    David BeloIn the last week

    professional service by Umar, great experience on replacement of water tank…

    Zubair KhanIn the last week

    I recently had a service appointment with Ismael Lali from Enercare, and I was very impressed with his professionalism and expertise. He arrived on time, explained everything clearly, and made sure the work was done efficiently. Ismael was courteous, knowledgeable, and took the time to answer all my…

    Sandeep singhIn the last week

    Rauf.h. Karamjeet.s came to service my furnace I am very happy with service…

    Celso RabinoIn the last week

    Syed H came to our home and was very pleasant and completed the job without leaving a mess behind. Great experience….

    Susan LoganIn the last week

    Great service call from Rob and Owen!…

    Marsha MurphyIn the last week

    great service and very professional.. great installers…

    Marc LapointeIn the last week

    BIf you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay…..

    Naomi SlaterIn the last week

    Raymond from Enercare was very courteous and detailed in undertaking duct cleaning at my house. For the first time I felt like I got someone who understood what is involved in duct cleaning. The before and after pictures were clear evidence of a job well done….

    The Kioko‘sIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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