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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Raj Matharil great job and very friendly and knowledgeable….

    Bina LopesIn the last week

    I had a very good experience with Logan this morning. He was very punctual and took the time to explain everything he did in detail. I learn a few things today. Overall, the service was excellent….

    García PéanIn the last week

    Tony L and Johnny T. Came by to fix the water heater and did a phenomenal job. Very professional and friendly….

    Michelle V.In the last week

    I called for furnace repair, I have protection plan, Technician( Mr. Josh Wynne) came on time, he did great job….

    kampatel12In the last week

    Ismael Lali did a maintenance on my furnace today. He was efficient and friendly and made a recommendation about when to change my filter….

    Isabel SilveiraIn the last week

    Shawn is THE best technician I have ever dealt with from Enercare. He had helped me with services on my previous home, my current home and even my brothers home. He is extremely knowledgeable, professional and always puts his customer first. Every time I call Enercare I will be asking for him specif…

    Joshua HopeIn the last week

    Romeo M. was a great technician, courteous and helpful. Fixed everything and explained what he was doing….

    Bence ViolaIn the last week

    75 personna Cir. Wei good service…

    Emery MbikayIn the last week

    Nicholas T. did a thorough explanation of both disconnect and install requirements and procedure when he came to disconnect old water tank….

    Tom BaileyIn the last week

    Shawn.G was very prompt with his service and helpful with questions I had and explaining what to do and try!…

    Jonathon WallIn the last week

    James E is a very professional,friendly, and knowledgeable. He makes it easy to understand the functions of my furnace. I give him a ten out of ten….

    paula grantonIn the last week

    Ran Matharu was a wonderful service man and was able to get an appointment for today to install the new water tank. He was a true miracle worker. Thanks….

    John ColettiIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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