Get up to $4,000 in prepaid credit cards when you rent a new heat pump

Offer expires August 2, 2026.
heat pump
panting dog on hot day

Proud Partner of the Toronto Blue Jays

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
    3. If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
    4. Click on the icon under the “Download” column to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
    enercare account queries

    How can our experts help?

    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    Special offers

    Get up to $4,000 in prepaid credit cards when you rent a new heat pump

    CTA IconGet Deal

    Offer expires August 02, 2026.

    heat pump

    Get up to $3,000 in prepaid credit cards when you rent a new air conditioner

    CTA IconGet Deal

    Offer expires August 02, 2026.

    Offer card air conditioner large with ellipses

    For as low as $41.40 monthly, upgrade to a new tankless water heater

    Plus get up to an $800 prepaid credit card with Enercare Advantage®

    CTA IconGet Deal

    Offer expires August 02, 2026.

    Navien tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 123000+ Google Reviews

    Timely and service with a smile…

    Mubarak MamdaniIn the last week

    I had an excellent experience with Enercare’s service. We were only getting mild hot water, so I called for support, and Nicholas T came out to help us. He was extremely knowledgeable and quickly identified the issue. He fixed it efficiently and also took the time to properly set the temperature t…

    Santosh YadavIn the last week

    Had another wonderful experience with Matt and Alan doing another one of my furnace and AC units taking out and putting in they were amazing throughout the whole process and were very efficient came early in the morning and worked all the way through until they were finished in the late afternoon a…

    Kristy RollandIn the last week

    Haider N…

    mussa zibakIn the last week

    The appointment is quick and Easy. The technician, Dave, is professional, kind, and attention to details. The issue was resolved from the first visit. Thanks…

    Yongbao XinIn the last week

    Janis performed maintenance service on my air conditioner. Knowledgeable and gave suggestions on how to keep energy costs down. Thank you very much!…

    de tIn the last week

    Nick, technician is excellent, and skilled at his work….

    Dorcas BowlerIn the last week

    Meer was awesome and checked everything throughly. We are appreciative of his time and the service provided….

    SHARON SUKHDEOIn the last week

    Juan Donoso…

    Abel RotimiIn the last week

    Zowak Niazy and Raza Abid installed our AC today and did an excellent job installing today definitely recommend…

    Costa MonizIn the last week

    Yamin,Asad and Nasrat are an amazing team! Worked efficiently but with great care to ensure water tank are removed and installed….

    Ana KimIn the last week

    We had a great experience with Juan Donoso . The service was quick and to the point figured out the correct issue and he came on time . Thanks for the great service…

    Vijaya MIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert