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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    How can our experts help?

    Experts at home comfort solutions for over 65 years

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    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 28, 2026.

    furnace and heat pump

    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 28, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 28, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Khpalwak asadullah came to install a furnace he did a really great and excellent job and he was very kind hearted…

    ilham torakaiIn the last week

    Alex C did a great job diagnosing our water heater issue….

    susan cataniaIn the last week

    Ismael Lali did a wonderful job today. Very professional and answered all questions we asked….

    A SIn the last week

    I have chose to rent water heater from Enercare. Joe and Parker completed the installation. The were on time and very knowledgeable about their work. The work space is limited in my basement but both of them went above and beyond to ensure the integrity of the space and other belongings. After compl…

    muntaser rahmanIn the last week

    Excellent service from the installers and Rachael was very helpful and informative throughout the review process…

    Marco Di RomaIn the last week

    Akbar was great at his job thank you…

    CharleneIn the last week

    The installers were excellent. Respectful of our space….

    Jane TingleyIn the last week

    Ben the service man was very knowledgeable and did an excellent job….

    Frank MonacoIn the last week

    We called enercare Oshawa about a noise from our furnace. they came to repair it quickly. Dave and Kurtis repaired the furnace and the furnace is like new again…

    Diane LivingstoneIn the last week

    Great service…

    Fadare MoyinIn the last week

    Fast, efficient,effective and reliable. Khpelwak single handedly provided a service that changed my families life….

    Shakel Abdul AliIn the last week

    Fabian A. was very knowledgeable installing the Tankless water heater and ran all the piping to perfection. During the install, he accidentally cut his thumb which required 6 stitches and was still able to finish with a smile on his face. Appreciate his hard work 😃…

    Perry NgIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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