Get a free checkup for your furnace

Offer expires March 31, 2026.

CTA IconCall 1-855-514-6485

Proud Partner of the Toronto Blue Jays

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
    enercare account queries

    How can our experts help?

    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

    CTA IconGet Deal

    Offer expires February 01, 2026.

    furnace and heat pump

    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

    CTA IconGet Deal

    Offer expires February 01, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

    CTA IconGet Deal

    Offer expires February 01, 2026.

    furnace

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Raj Matharu provided a fantastic quick service and also pointed out other issues in my home that I should look it for. Very friendly and helpful….

    Rafiq MIn the last week

    Dennis Olsen was assigned today to service my furnace that has been inoperable for the last 11 days. Dennis systematically and efficiently repaired my furnace in a timely manner. The first thing that Dennis did upon his arrival was to personally introduce himself to me. No other previous Enercare te…

    Dave HattonIn the last week

    We had an issue with our water pump that kept coming on every 20 minutes. Tried the usual checking- toilets, sinks, washer and could not find the leak. Called a plumber and they could not see the issue. We then shut off hot water tank and the pump stopped running. Enercare came and had the soluti…

    leslie godmanIn the last week

    Ramandeep and Yash replaced my ageing water heater today. Their service was awesome; efficient and very quick. Very pleased with Enercare’s response to my request when I discovered no hot water on the weekend. They fit in my initial appointment immediately for Monday morning and brought the new …

    Maureen KennedyIn the last week

    Razick came to service my furnace this morning as part of my heating and cooling plan. He called ahead to notify me that he was about 10 minutes away. Once he arrived he was very professional and courtesy and completed the necessary service all the while advising on the condition of my furnace. Good…

    Tom CeaIn the last week

    Gerald’s service was excellent…

    Paul denisonIn the last week

    Enercare replaced my Furnace and Air conditioning unit this past weekend. The work was carried by Punjab and an associate. These young men were very professional, very polite, very knowledgeable, very efficient. They arrived punctually and completed the replacement in the time they stipulated, and r…

    Faheem SchroederIn the last week

    Matthew did a great job with the maintenance check. Very efficient and friendly. Thanks!…

    Mary Therese VIn the last week

    Paul A was very professional, very polite and great at explaining procedures and what to do. Thank you….

    Connie BotelhoIn the last week

    Shayan and Hamed did a phenomenal job to completely replace our water heater and heating system, in a single day after an emergency regarding a gas leak from our old system. They were extremely professional and the utility room was spotless once they were done. Would highly recommend their services….

    Subhash RajeevIn the last week

    Booking for service was easy with flexible and immediate times available. The service technician Nolan Campbell was outstanding. He was polite, professional and obvious he takes pride in doing his job well for customers. Client centric in that he was thorough and detailed, and explained all technic…

    Kodi KodiIn the last week

    Mohammed Wasay very professional excellent service technician fixed the issue on our heating system thanks…

    Faye StonelyIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert