What can we help you with?
Heat pumps are an ideal fit for Vancouver homes because they provide efficient heating and summer cooling in one system. The city of Vancouver also has a streamlined mechanical permit pathway for most installations. We handle permits, design for neighbour‑friendly noise outcomes, and help you navigate CleanBC rebates.
Heat pump installation & replacement in Vancouver
New system installs, equipment upgrades, and replacements/exchanges
If you’re upgrading aging heating equipment (or adding cooling), we’ll design a system that matches your home’s layout and comfort goals.
What we install
- Multi‑zone systems (multiple indoor heads, one outdoor unit)
- Ducted heat pumps (best for homes with ductwork or central retrofits)
- Ductless mini‑split heat pumps (ideal for zoned comfort, no‑duct homes, suites/additions)
Replacements and Exchanges
If your system is older, frequently failing, or struggling to meet comfort needs, we’ll walk you through repair vs replace considerations and recommend the most cost‑effective path for your home.
Our install process
Heat pump repair in Vancouver
Troubleshooting, diagnosis, and professional repair
When your heat pump isn’t working properly, the fastest way to protect comfort (and avoid worsening damage) is a professional diagnosis. We service ducted and ductless systems and can advise whether repair is the right choice or whether replacement makes more sense.
Common repair calls we handle
- No heat / weak heat / no cooling
- Unusual noise or vibration (outdoor unit)
- Water leaks / drainage issues
- System cycling on/off too often
- Error codes / performance drops
Heat pump maintenance in Vancouver
Tune‑ups that prevent breakdowns and keep systems efficient
Maintenance is what keeps heat pumps quiet, efficient, and reliable—especially before summer heat and during winter heating season. Vancouver’s climate means heat pumps can run frequently (heating and cooling). Regular maintenance helps performance and longevity.
What a maintenance visit typically includes
- System inspection + performance checks
- Coil/airflow checks and cleaning where applicable
- Filter guidance and replacement schedule
- Controls and thermostat optimization
- Outdoor unit inspection for clearance/drainage
Heat pump permits and rebates in Vancouver
City permits (what Vancouver requires)
Vancouver requires a mechanical permit for installation and replacement of heat pumps and other heating/cooling systems. The City notes that many installations can proceed via mechanical permit without needing a development/building permit.
Noise & siting requirements (what we design around)
Vancouver’s Noise Control By‑Law No. 6555 applies, and the City’s guidance emphasizes quiet equipment selection and careful outdoor‑unit placement. For ground‑oriented dwellings, the City bulletin highlights inverter variable‑speed models and references a 55 dB(A) maximum noise output for certain streamlined pathways.
CleanBC Better Homes
Energy Savings Program
Income‑tiered rebates and a pre‑registration process.
CleanBC Better Homes
Home Renovation Rebate
Up to $4,000 for qualifying whole‑home systems.
Installing a heat pump in a condo or townhome? We can help.
If your home is part of a strata, Enercare can help with the kinds of information strata councils often request, including technical specs, noise details, permit-related information, and installation considerations.
Serving Vancouver BC
Enercare provides heat pump and air conditioning solutions across Metro Vancouver—supporting installation, repairs, and seasonal maintenance.
Address
612 Kingsway
Vancouver, BC
V5T 3K4
Phone Number
Local: 604-449-3485
Hours
Customer Service:
Monday-Sunday
24 hours
Technical Service:
Monday-Sunday
8 am – 10 pm
Why Choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional, and fully licensed technicians along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget. Also, the price we quote is the price you pay. Every time.
Proudly Canadian
Experts at home comfort solutions for over 65 years.
What our customers think about us
Contact Us
Call 604-449-3485 to speak to one of our experts.
Or, fill out this form and a representative will be in contact with you to discuss your services needed.