How to book your repair
New customers
You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real-time appointment availability, the same as if you call into our call centre.
One-time water heater repair
| Initial visit cost | $99 + HST for a professional inspection and diagnosis by an expert Enercare technician.** |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. |
| Warranty | 1-year parts & 90-day labour on work completed.^ |
Common water heater issues we fix
- Sediment/mineral buildup
- Rust
- High/fluctuating water pressure
- Clogged pipes or faulty valves
- Leaks on the water lines or valves
- Improper installation
- Improper equipment sizing or application
- Faulty electrical/controls
Our technicians can diagnose your problem quickly and explain it to you clearly, so you know the next steps.
Natural gas and propane water heaters must be fixed by a trained and licensed technician. Do not attempt to work on your water heater yourself. Natural gas is flammable and a potential fire hazard. If you have issues with your hot water, call an Enercare professional to solve them. Schedule a visit from one of our licensed and trained plumbers who can safely diagnose and fix your water heater problem.
When should I replace my water heater?
With regular inspections and maintenance, a gas water heater should last 15+ years. An electric tank should last 10 to 15 years. But if you’re starting to experience any of the issues listed below, it may be time for a change.
- Rusty hot water tank
- Noisy operation
- Water collecting under the water tank
- Rust in your hot water
Popular water heater brands we repair
We repair every make and model of water heaters, including the following brands:
- Bradford White
- Polaris
- Giant
- Rheem
- GSW
- Rinnai
Why choose Enercare for water heater repairs in Ontario
When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:
A fixed-price quote up front, including all parts and labour — no hidden charges
A 1-year parts and 90-day labour warranty for all repair work completed^
A complete diagnostic and safety check of your equipment
A comprehensive Home Care Report outlining the health of your water heater
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
What our customers think about us
More ways to have hot water
Water heater repair locations in Ontario
Find water heater repair in your community
Some areas we serve
- Toronto, ON
- Ottawa, ON
- Oshawa, ON
- North York, ON
- Mississauga, ON
- Barrie, ON
- St. Catharines, ON
- Hamilton, ON
- London, ON
- Oakville, ON
- Belleville, ON
- Kitchener, ON
Find Your Location
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