Bill and Payments FAQs
If you are billed by Enercare and not Enbridge, please visit our pre-authorized payment page to choose the payment options that work best for you and email the form along with a void cheque to firstname.lastname@example.org. If you prefer to mail in this request, please print out the form and mail it to:
7400 Birchmount Rd.
L3R 5V4, CA
If you are billed by Enercare and not Enbridge, please visit our pre-authorized payment page to choose the payment options that work best for you. https://www.enercare.ca/payments
To avoid any late fees or penalties, make sure to contact us in advance to update this information. If you are billed by Enercare and not Enbridge please complete the pre-authorized payment form with your new banking details and submit to: email@example.com
You can make an online payment through your banking institution. If you are billed by Enercare and not Enbridge please ensure the payee is Enercare Home Services and include the 10-digit account number shown at the top of your bill.
We ask that you contact our Payment Arrangement Team, we would be happy to assist you with a payment plan going forward. Payment Arrangement Team: 1-855-367-7177
Mon - Fri - 8:00am - 8:00pm
Sat - 8:30am - 5:00pm
(Closed Sunday and State Holidays)
If you are billed by Enercare and not Enbridge, you may pay your bill by mailing a cheque along with the bill statement stub to the address below. Please include your account number in the memo section of the cheque and allow for postal delivery time when sending your payment.
Enercare Home Service
P.O Box 9925
STN A Toronto, ON M5W 2J2
Enercare is not responsible for payments received late due to postal delays. Please allow 7 business days for your payment to reach our office.
This process normally takes 1-2 billing cycles to be completed. When you see the ***Pre-Authorized Payment Notice*** listed on your bill (on the front page of the bill, under the Customer Care Contact Information) the account balance will begin withdrawing from your bank account on a monthly basis.