Smarter Home - General FAQs
No, as it is not necessary. Enercare Smarter Home is already designed with a curated ecosystem, to ensure that different devices can work together and exchange information seamlessly.
Your Smarter Home devices will be installed by an Enercare Smarter Home technician.
Enercare is responsible for repairing your Smarter Home products. If your devices are still under warranty, repairs are at no cost to you.
If you have issues or questions, contact our Smarter Home customer support centre at 1 833-99-SMART (1 833-997-6278).
Yes. Simply log in to the Smarter Home User Portal and select “Settings” from the left-hand window. Next, select “Login Information” and then “Language Preference”. Select your preferred language, then press “Save”.
Yes, all members of your household will be able to download and access the app.