How to book your repair
New customers
You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real time appointment availability, the same as if you call into our call centre.
Two air conditioner repair options to choose from
and you don’t need to be an existing Enercare customer to get a repair.
| Compare | One-time air conditioner repair | Air conditioner repair & protect |
|---|---|---|
| Initial visit cost | $99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.** | Only $179 flat fee + $24.99/month+HST*** for unlimited service calls & parts coverage.**** Given the high cost of many AC parts, this Plan can pay for itself in a single visit. |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. | Included in the flat fee even if the work costs up to $500.*** |
| Future protection | Pay for each future repair. | Unlimited service calls~ |
| Warranty | 1-year parts & 90-day labour on work completed.^ | Continuous coverage for parts and labour for the term of the protection plan.**** |
Before you call: Quick air conditioner troubleshooting tips
While it’s best to call a professional if your AC isn’t working, these simple steps can help you decide if a call is needed:
- Double-check that your thermostat is set to “Cool” instead of “Heat”
- Investigate for tripped circuit breakers
- Clean your air filters
- Open your air vents
- Get your air ducts cleaned
- Investigate for water leaks
- Clean your outdoor AC unit of debris
If none of the above solve the problem, then it’s time to call us for expert guidance. If you’d like detailed instructions for these steps, read our AC Troubleshooting Guide.
Expert-approved products
Shipped right to your door
Why choose Enercare for air conditioner repairs
When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:
A fixed-price quote up front, including all parts and labour — no hidden charges
A 1-year parts and 90-day labour warranty for all repair work completed^
A complete diagnostic and safety check of your equipment
A comprehensive Home Care Report outlining the health of your cooling equipment
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.*****
What Our Customers Think About Us
Was lucky to have Zowak Niazy and Raza Abid show up to install a new AC unit today. Zowak and Reza worked efficiently together, and were knowledgeable, polite, and conscientious. They worked tirelessly on a very humid day in close to 40 degree weather to get a complex job done properly. Tier 1 team…
Adam SolimanIn the last weekMatt made our experience exceptional from start to finish. We first worked with him when we purchased a hot water tank and were so impressed with his knowledge, professionalism, and honesty that we trusted him for additional services. Since then, we’ve added a salt water system, an RO system, and …
Shawna McCullochIn the last weekI want to give a huge thanks to Josh.M from Perry Fuels (Enercare) for working with my schedule and dealing with the heat at my grandparents place. He did an amazing and professional job. My grandparents were very pleased with him and are now enjoying a cooler home!…
DeannaIn the last weekI would like to share some positive feedback regarding our recent experience with Enercare Oshawa. What initially appeared to be an A/C breakdown on a Thursday quickly turned into a much larger project. Although Enercare was unable to get a technician to our home before the weekend, they made every…
John AmorosoIn the last weekAnthony and Ali did a great job installing our heat pump, setting up the thermostat and explaining how it works. The job went very quickly considering the work that was done. The cleanup afterwards was amazing. Our house has never been this cool on all the floors. I am beyond thankful and so is …
Sharon KennedyIn the last weekJason B. was very friendly and extremely thorough, answering all my questions and offering very helpful advice on our water heater, AC, gas appliances, and furnace. Totally satisfied with the visit, inspection, and service from Enercare….
Fred StinsonIn the last weekVery satisfied with Sean M. who did a great job trouble-shooting issues with our rental hot water tank. He addressed all the potential issues and gave us some good options going forward. Sean was very professional and just a pleasant person to deal with….
Rod vanDykIn the last weekTechnician Zahed A. took the time to explain how to clean our air conditioning unit cleaning the filters properly to avoid any future issues. The technician was thorough prompt and polite….
Mary VIn the last week(Translated by Google) Jagjit Bhatoa did a good job. (Original) Jagjit Bhatoa did good Job….
Dharmik vasaniIn the last weekAkbar is very informative and helpful….
Red Radio ToasterIn the last weekArbaz explained everything in detail of what was happening with my AC…
Dean CavacoIn the last weekJoshua was very good he even looked at my carbon monoxide monitors also suggested the right filters to get the job was completed in a very timely manner manner…
Anna De LurentisIn the last week
Common air conditioner problems in Ontario
Common causes of broken or malfunctioning AC units include:
- AC running constantly
- AC not turning on
- No cool air flowing
- Hot air flowing out
- Refrigerant or water leaks
- Unusual noises or smells coming from AC unit
- AC system freezing over
Whatever the reason, our technicians can diagnose it quickly and explain it to you clearly, so you know what’s next.
Popular air conditioner brands we repair
We repair high-efficiency AC units including the following brands:
- Amana
- American Standard
- Armstrong Air
- Bosch
- Bryant
- Carrier
- Coleman
- Daikin
- Goodman
- Heil
- Lennox
- Luxaire
- Napoleon
- Payne
- Rudd
- Trane
- York
Common questions about air conditioner repairs
- The cost to fix an air conditioner depends on the nature of the problem, the intensity of the repair and the price of any parts required.
- If you turn on your air conditioner but it doesn’t provide cold air, there can be several culprits. The AC unit may have a frozen coil, clogged filters, blocked air condenser, a malfunctioning compressor or a refrigerant leak. It’s also possible that your thermostat is malfunctioning and needs replacement.
- Foul smells, weird noises, high energy bills, a lack of cool air or limited airflow are all signs that your air conditioner may need to be repaired or replaced. The age of your AC unit is the main factor in choosing between a repair or replacement. Typical useful life for an air conditioner with proper maintenance is approximately 10 to 15 years.
- With regular maintenance, you should be able to operate an air conditioner for 10-15 years. But you may need to buy or rent a new unit sooner if your current equipment breaks down and the parts aren’t available.
- For safety, we recommend having a licensed, professional technician do any repairs needed.
- You can test if your air conditioner is working by following three easy steps: (i) Wait until the outside temperature is above 13 degrees and remove any protective covers. (ii) Turn down your thermostat by 3 to 5 degrees and turn on your air conditioner for 20 minutes. (iii) Check that cool air is pushed from your vents and that there aren’t any unusual noises, like bangs, squeaks and scrapes from your AC unit.
More ways to keep your home cool
Air conditioner repair locations in Ontario
Find AC repair in your local community
Some areas we serve
- Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Barrie, ON
- North York, ON
- Mississauga, ON
- St. Catharines, ON
- Kitchener, ON
- Hamilton, ON
- Oakville, ON
- Belleville, ON
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