How to book your repair
New customers
You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real time appointment availability, the same as if you call into our call centre.
Two air conditioner repair options to choose from
and you don’t need to be an existing Enercare customer to get a repair.
| Compare | One-time air conditioner repair | Air conditioner repair & protect |
|---|---|---|
| Initial visit cost | $99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.** | Only $179 flat fee + $24.99/month+HST*** for unlimited service calls & parts coverage.**** Given the high cost of many AC parts, this Plan can pay for itself in a single visit. |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. | Included in the flat fee even if the work costs up to $500.*** |
| Future protection | Pay for each future repair. | Unlimited service calls~ |
| Warranty | 1-year parts & 90-day labour on work completed.^ | Continuous coverage for parts and labour for the term of the protection plan.**** |
Before you call: Quick air conditioner troubleshooting tips
While it’s best to call a professional if your AC isn’t working, these simple steps can help you decide if a call is needed:
- Double-check that your thermostat is set to “Cool” instead of “Heat”
- Investigate for tripped circuit breakers
- Clean your air filters
- Open your air vents
- Get your air ducts cleaned
- Investigate for water leaks
- Clean your outdoor AC unit of debris
If none of the above solve the problem, then it’s time to call us for expert guidance. If you’d like detailed instructions for these steps, read our AC Troubleshooting Guide.
Expert-approved products
Shipped right to your door
Why choose Enercare for air conditioner repairs
When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:
A fixed-price quote up front, including all parts and labour — no hidden charges
A 1-year parts and 90-day labour warranty for all repair work completed^
A complete diagnostic and safety check of your equipment
A comprehensive Home Care Report outlining the health of your cooling equipment
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.*****
What Our Customers Think About Us
Punjab Singh of Enercare was courteous, thorough, and skilled. He went above and beyond to explain aspects of my of HVAC system that I had questions about. He didn’t just fix the issues, he explained the systems and what to do about them. He’s a wonderful service professional. I hope Enercare re…
Elinor Bray-CollinsIn the last weekKhpelwak Asadullah found a defective heat exchanger. He went above and beyond to ensure the safety of our house and had the gas shut off until the furnace could be replaced….
Ron LeMasurierIn the last weekI had a wonderful experience with the professional, lovely, friendly, and knowledgeable technicians Michael, Padrail, and Abi today, when replacing my furnace. Joe Conforti was also very professional and kind when explaining to me the benefits and necessity of getting a new furnace. Their dedication…
Vicky VuongIn the last weekRicardo was extremely polite, professional and knowledgeable. Top notch service!!!!!!!…
Michael LouieIn the last weekKhpelwak Asadullah, helped us with our furnace that would not turn on. His troubleshooting was methodical and precise. He was very considerate and answered any and all questions. Very grateful for all the help….
Anthony BIn the last weekLaura L did a great job to check the furnace and fresh air system. She is polite, knowledgeable and very helpful in answering technical questions….
Robert ShabaIn the last week⭐⭐⭐⭐⭐ Exceptional service from Isher — genuinely the best technician I’ve had in my home I recently had a new hot water tank installed in my condo by Isher from Enercare, and I have to say — this was one of the best service experiences I’ve had, period. From the start, Isher was prof…
M CIn the last weekJohn Matthew’s was amazing. He fixed our fireplace and cleaned and checked my furnace. Everything is perfect now. He was very knowledgeable and patient. Thank you so much John keep up the fantastic work….
Mary SoumbalisIn the last weekKhpelwak Asadullah provided excellent service from start to finish. He was punctual and professional. He was very knowledgeable, and quickly diagnosed the issue with our AC. He explained everything clearly and was a pleasure to deal with. I’d highly recommend him and Abbey Air again!…
Jimmy NiaziIn the last weekAmazing service with Jamal. Best service we’ve had at Enercare, very friendly and knows what he’s talking about. We will be booking with him anytime we have an issue with our AC/heater. Highly recommend! Saved us from replacing our AC unit when previous service worker said we had to….
Victoria MIn the last weekGreat service! Shayans team (Hamed & Francis) was great! They are very efficient, professional, helpful and friendly! We are very happy with the service we got….
nancy papagayoIn the last weekCurtis M…highly recommended…explained exactly what he thought the problem was…what he was going to do and got the job done!…
Sam KitchenIn the last week
Common air conditioner problems in Ontario
Common causes of broken or malfunctioning AC units include:
- AC running constantly
- AC not turning on
- No cool air flowing
- Hot air flowing out
- Refrigerant or water leaks
- Unusual noises or smells coming from AC unit
- AC system freezing over
Whatever the reason, our technicians can diagnose it quickly and explain it to you clearly, so you know what’s next.
Popular air conditioner brands we repair
We repair high-efficiency AC units including the following brands:
- Amana
- American Standard
- Armstrong Air
- Bosch
- Bryant
- Carrier
- Coleman
- Daikin
- Goodman
- Heil
- Lennox
- Luxaire
- Napoleon
- Payne
- Rudd
- Trane
- York
Common questions about air conditioner repairs
- The cost to fix an air conditioner depends on the nature of the problem, the intensity of the repair and the price of any parts required.
- If you turn on your air conditioner but it doesn’t provide cold air, there can be several culprits. The AC unit may have a frozen coil, clogged filters, blocked air condenser, a malfunctioning compressor or a refrigerant leak. It’s also possible that your thermostat is malfunctioning and needs replacement.
- Foul smells, weird noises, high energy bills, a lack of cool air or limited airflow are all signs that your air conditioner may need to be repaired or replaced. The age of your AC unit is the main factor in choosing between a repair or replacement. Typical useful life for an air conditioner with proper maintenance is approximately 10 to 15 years.
- With regular maintenance, you should be able to operate an air conditioner for 10-15 years. But you may need to buy or rent a new unit sooner if your current equipment breaks down and the parts aren’t available.
- For safety, we recommend having a licensed, professional technician do any repairs needed.
- You can test if your air conditioner is working by following three easy steps: (i) Wait until the outside temperature is above 13 degrees and remove any protective covers. (ii) Turn down your thermostat by 3 to 5 degrees and turn on your air conditioner for 20 minutes. (iii) Check that cool air is pushed from your vents and that there aren’t any unusual noises, like bangs, squeaks and scrapes from your AC unit.
More ways to keep your home cool
Air conditioner repair locations in Ontario
Find AC repair in your local community
Some areas we serve
- Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Barrie, ON
- North York, ON
- Mississauga, ON
- St. Catharines, ON
- Kitchener, ON
- Hamilton, ON
- Oakville, ON
- Belleville, ON
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