24-7 Customer Service
Enercare 24/7 Customer Service
Enercare Customer Service is open 24 hours a day, 7 days a week. If you have any questions or are experiencing problems with your water heater, furnace, or air conditioner please contact Enercare Customer Service at 1-855-255-5458.
In case of power outage or gas leak, please contact your local utility or call 9-1-1 immediately.
Enercare | Customer Care Contact Us
Electricity, Water, Thermal & Gas Billing
Electricity, Water, Thermal and Gas Metered Services:1 866-449-4423
Regular hours of operation 8:00 AM – 6:00 PM, EST – Monday to Friday
Mail - Bill Payments
Enercare Connections Inc. T46115
PO Box 46115 Station A
Toronto ON, M5W 4K9
Mail & Fax - Non Bill Payments
Enercare Connections Inc.
Customer Care Centre
PO Box 4638 Station A
Toronto ON, M5W 5C7
Fax: 1 416-649-1969
Business & Commercial Clients
Commercial HVAC and Water Heating
Sales and Customer Service: 1 855-255-5458
Enercare Commercial Services
30 High Meadow Place
Toronto ON, M9L 2Z5
Send us a Message
If you require an immediate response, call Enercare Customer Service at 1 855-255-5458
Once you’ve completed this form an Enercare representative will contact you within 5 business days.
If you require an immediate response related to adding new products, needing a repair or scheduling / changing an appointment please call Enercare’s Customer Service at 1-855-255-5458.
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