Sign Up for a Protection Plan
With a heating protection plan, you won't need to sweat the big stuff — like HVAC equipment breakdowns, inefficient boilers and freezing winter snowstorms. All fields are required unless marked optionalWe make home ownership easier for over 1 million Canadians, and we want to do the same for you.
What is a Boiler Protection Plan?
Chances for equipment breakdown are higher as your equipment gets older. For boilers between 7 and 15 years old, it’s recommended to get coverage for maintenance and repairs. A protection plan covers parts and labour for your boiler, helping you avoid expensive and unexpected repair costs when your equipment breaks down or malfunctions.
With a protection plan, if your boiler isn’t working properly, you’ll receive Same Day Service. Just call us by 5:00 PM and we’ll be there as fast as the same day.†
Protection Plans Include
Parts and labour protection – breakdown coverage for your furnace/boiler with no annual claim limits.
- Unlimited number of service calls
- 365/24/7 support centre to take your calls
- Access to 700 highly-trained, licensed technicians
- Same Day Service – just call by 5:00 PM and we'll be there as fast as the same day†
- After-hours/weekend repairs at no extra cost to you
Customer Reviews
Boiler FAQs
Gas and oil-powered units are especially dependent on a home’s ventilation system. Chimney vented boilers vent exhaust naturally through a chimney whereas power vent and direct vent boilers use fans to push exhaust through vent pipes and can be vented through a roof or a side wall. Condensing boilers are among the most efficient and are excellent options when considering long term cost.
Boilers with an ENERGY STAR label can be up to 19% more efficient than models that simply meet the U.S. federal minimum standard for energy efficiency.1
A boiler’s efficiency rating is dependent on how much fuel is wasted and how much fuel is used to produce a specific amount of heat. This is measured by something called the Annual Fuel Utilization Efficiency Rating (A.F.U.E.). Boilers with an A.F.U.E. rating of 85% or higher are considered to be high efficiency. Boilers with an ENERGY STAR® label are tested to meet strict efficiency specifications and are certified by an independent third party. They perform the same as or better than standard products without compromising performance in any way.**
Legal disclaimers: 1 - https://www.energystar.gov/products/most_efficient/boilers
**- https://www.energystar.gov/products/heating_cooling/boilers
No, combination boilers have certain requirements and cannot be installed in every home.
Conventional Boiler
What it does: Provides heat throughout a home
Key features:
- Heats your central heating system directly
- Hot water can be stored for later use (if storage tank installed)
Benefits:
- Ideal for larger homes that have more than one bathroom
- Heats on demand
- Provides basic heating
System Boiler – High Efficiency
What it does: Provides heat throughout a home
Key features:
- Heats your central heating system directly but has more components built-in, making for easier installation
- Can be stored in smaller space
- Provides improved efficiency
Benefits:
- Ideal for homes that have more than one bathroom
- Quick response time uses less energy and saves more money
- Provides basic heating
Combination (Combi) Boiler
What it does: Provides heat and hot water throughout a home
Key features:
- Heats water as you need it and eliminates the need for a storage tank
- Acts as both a high-efficiency water heater as well as a central heating boiler and can be stored in smaller space
- Can provide in-floor heating in multiple zones
- Best efficiency
Benefits:
- Ideal for a smaller family home with 1-2 bathrooms
- Smaller space required for installation
- Frees up chimney
Note: Both combi and heat-only boilers can be either condensing or non-condensing. A non-condensing boiler will typically take air in from inside the room, whereas a condensing boiler will be fully sealed and takes in air directly from the outside.
Homeowners could use standalone humidification units.
We have five guarantees - Home Comfort Guarantee, No Surprises Guarantee, No Lemon Guarantee, Environmental Focus Guarantee and Property Protection and Client Respect Guarantee.
Every home is unique and a number of factors impact the boiler size needed, including the size and age of your home, how many windows your home has, insulation, and specific homeowner requirements. To make sure you get the boiler size that best suits your needs, it’s crucial to have a professional visit your home to complete an evaluation to calculate heat loss and airflow. Incorrect sizing of a boiler may cause a shortened life of the equipment, higher utility costs and diminished comfort because your home is not warming up correctly. Combi boilers are a great space-saving option because of their compact size.
The average lifecycle of a boiler is typically between 13 and 17 years but age is not the only factor to consider. Other reasons to replace your boiler include safety, frequency of breakdowns, quality of installation and improper sizing.