How to book your repair
New customers
You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real time appointment availability, the same as if you call into our call centre.
Two furnace repair options to choose from
and you don’t need to be an existing Enercare customer to get a repair.
| Compare | One-time furnace repair | Heating repair & protect |
|---|---|---|
| Initial visit cost | $99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.** | $179 one-time fee + $24.99/month + HST*** for unlimited service calls & parts coverage.**** Given the high cost of many furnace parts, this Plan can pay for itself in a single visit. |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. | Included in the flat fee even if the work costs up to $500.*** |
| Future protection | Pay for each future repair. | Unlimited service calls |
| Warranty | 1-year parts & 90-day labour on work completed.^ | Continuous coverage for parts and labour for the term of the protection plan.**** |
Common furnace issues we fix
- Clogged furnace filter (make sure to change or clean yours every one to three months)
- Faulty gas ignitions
- Broken limit switches
- Furnace cycling on and off continuously
- Faulty thermostats (may need new batteries or a replacement)
- Unusual or loud noises
- Clogged drain lines
Whatever the reason, our HVAC repair technicians can diagnose it quickly and explain it to you clearly, so you know what’s next.
Before you call: Quick furnace troubleshooting tips
While it’s best to call a professional if your furnace isn’t working, these simple steps can help you decide if a call is needed:
- Double-check that your thermostat is set to “Heat”.
- Replace the batteries in your thermostat.
- Make sure your furnace switch works and is in the “On” position. It should be located on the wall near your furnace and is usually labelled.
- Check that your electric breaker is not tripped.
- Secure the front panel door.
- Replace or clean the air filter.
- Open all air duct vents.
- Double-check that nothing is blocking your furnace’s outside fresh air intake (e.g., snow or leaves).
If none of the above solve the problem, then it’s time to call us. If you’d like detailed instructions for these steps, read our Furnace Troubleshooting Guide.
We service all brands and models
We repair all furnace brands and models, including the following brands:
- Amana
- American Standard
- Armstrong Air
- Bosch
- Bryant
- Carrier
- Coleman
- Daikin
- Goodman
- Heil
- Luxaire
- Napoleon
- Payne
- Rheem
- Rudd
- Trane
- York
Expert-approved products
Shipped right to your door
Why choose Enercare for home furnace repair in Ontario?
When you choose Enercare, you’ll get expert advice you can trust from one of our friendly, certified and professional technicians. You’ll also get:
A fixed price quote upfront, including all parts and labour — no hidden charges
1-year parts and a 90-day labour guarantee for all repair work completed^
A complete diagnostic and safety check of your heating equipment
A comprehensive HomeCare Report outlining the health of your heating equipment
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service1
What Our Customers Think About Us
Greg M & Shantell R came for a service call for our hot water heater and they were both professional, knowledgeable and helpful. Greg gave practical tips and went above and beyond by providing additional advice beyond the primary concern/reason for visit….
Kimberley AubeIn the last weekNaeer…
jaki banglaIn the last week⭐️⭐️⭐️⭐️⭐️ 5/5 — Exceptional Service from Desmond & Arslan at Enercare We were without hot water for days, and it was becoming a real struggle. Desmond and Arslan showed up and completely turned the situation around. They were professional, friendly, and incredibly efficie…
Hoan LeIn the last weekEnercare technician Shawn was knowledgeable, came on time and did the job well!…
KA CHIn the last weekHad an issue with my hot water heater and Enercare sent Sean M to first inspect it and then do the repair. Sean was very friendly and took the time to explain what the problem was and what his repair and part replacement was going to do. Was great dealing with Sean through the process….
Eran SapuIn the last weekManpreet was really good technician and explained everything professionally….
Gopi DhaliwalIn the last weekNicholas T was very helpful and informative, he explained what the root of the problem was and the easy solution if ever needed to be done on your own. He explained how to properly change and maintain the filtration system so the whole machine works more efficiently….
Alisha AlangIn the last weekBrandon and Guy came on time and were complete professionals. They worked hard to iron out challenges, and showed they genuinely cared about their work….
Karen EckertIn the last weekKHPELWAK ASADULLAH, he fixed our Ac which was installed 3 days ago. Amazing technician, professional and polite. I don’t know how to thank him. Thank you for sending such professional and energetic tech….
Puran SinghIn the last weekExcellent service….
Liz GibsonIn the last weekJames MA was great highly recommend him!…
Calvin PowellIn the last weekRyan G. and Ethan L. came in on Canada Day to help replace my hot water tank. They both were very kind and quick with the replacement….
Adshayan SujanIn the last weekFrequently asked furnace questions
- If you turn on your furnace but it doesn’t provide warm air, there can be several culprits. Dirty filters are the most common issue because dust and dirt restrict airflow. If the filter gets too clogged, the heat exchanger can overheat and shut off too quickly, which means your house won’t warm up. If replacing the air filter doesn’t solve your problems, we recommend calling us for a furnace inspection and repair.
- It typically costs $915 + HST, which includes parts and labour.~
- The average cost of a furnace repair can typically range from $200 to $2,000+. Furnace breakdowns happen for a number of reasons. One reason could be that the filter gets clogged, the vents could be plugged, or there may be serious issues with the furnace itself.
- Foul smells, weird noises, high energy bills, a lack of warm air or limited airflow are all signs that your natural gas or propane furnace may need to be repaired or replaced. Most furnace issues can be repaired, but if your equipment is 10-15 years old and needs frequent repairs, your best option may be to replace the unit.
- Repairing HVAC equipment is challenging and can be dangerous. For safety reasons, we recommend hiring a licensed, professional technician do any repairs needed.
More ways to keep your home warm
Furnace repair in Ontario
Find furnace repair in your community
Some areas we serve
- Toronto, ON
- Ottawa, ON
- Oshawa, ON
- North York, ON
- Mississauga, ON
- Barrie, ON
- St. Catharines, ON
- Hamilton, ON
- London, ON
- Oakville, ON
- Belleville, ON
- Kitchener, ON
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