How to book your repair
New customers
You don’t need to be an existing Enercare customer to get a repair. Call to speak to one of our customer service representatives to book an appointment.
What to expect when you call:
- Discuss repair options and pricing
- Schedule a convenient appointment
- Get answers to your questions
- Account setup so you can book services online in the future
Existing customers
Use our online booking tool to schedule an appointment if you have/had any products with Enercare.
What to expect when booking online:
- Skip waiting on hold – book in a few clicks
- Easily cancel or reschedule online if needed
- Get an email when a technician is on the way to your home
- Real time appointment availability, the same as if you call into our call centre.
Two air conditioner repair options to choose from
and you don’t need to be an existing Enercare customer to get a repair.
| Compare | One-time air conditioner repair | Air conditioner repair & protect |
|---|---|---|
| Initial visit cost | $99 one-time fee + HST professional inspection and diagnosis by an expert Enercare technician.** | Only $179 flat fee + $24.99/month+HST*** for unlimited service calls & parts coverage.**** Given the high cost of many AC parts, this Plan can pay for itself in a single visit. |
| Repair cost | Receive a clear, written quote to fix it—no surprises. If you’re ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked. | Included in the flat fee even if the work costs up to $500.*** |
| Future protection | Pay for each future repair. | Unlimited service calls~ |
| Warranty | 1-year parts & 90-day labour on work completed.^ | Continuous coverage for parts and labour for the term of the protection plan.**** |
Before you call: Quick air conditioner troubleshooting tips
While it’s best to call a professional if your AC isn’t working, these simple steps can help you decide if a call is needed:
- Double-check that your thermostat is set to “Cool” instead of “Heat”
- Investigate for tripped circuit breakers
- Clean your air filters
- Open your air vents
- Get your air ducts cleaned
- Investigate for water leaks
- Clean your outdoor AC unit of debris
If none of the above solve the problem, then it’s time to call us for expert guidance. If you’d like detailed instructions for these steps, read our AC Troubleshooting Guide.
Expert-approved products
Shipped right to your door
Why choose Enercare for air conditioner repairs
When you choose Enercare, you get expert advice you can trust from one of our friendly, certified and professional technicians along with:
A fixed-price quote up front, including all parts and labour — no hidden charges
A 1-year parts and 90-day labour warranty for all repair work completed^
A complete diagnostic and safety check of your equipment
A comprehensive Home Care Report outlining the health of your cooling equipment
We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*
With a 4.8 score on Google and 93% 5-star reviews, our customers agree that we work hard to deliver the best service.*****
What Our Customers Think About Us
TANKLESS WATER UNIT I am happy to give Newtown Energy Inc, contractors with Enercare a positive review. Fabian and Eric were professional, skilled, friendly and have great customer service skills. They removed my very old and large water tank, and installed a small tankless water unit in my century…
Nillen WongIn the last weekMr. Khpelwak Asadullah truly made our day! Our A/C stopped working, and we couldn’t sleep all night because of the extreme heat. As soon as Asad arrived, he quickly diagnosed and fixed the Ac problem. Our home is cool and comfortable again, and we are incredibly grateful for his excellent service….
NanciIn the last weekNicholas T. Was very helpful and had a great expertise. Highly recommended 👌…
Prashant DograIn the last weekKhpelwak Asadullah great technician I have ever met. First of great higene smells good. We didnt had cooling and we thought it might be very serious issue but it was thermostat problem 😕 and fixed it so quick and great diagnose. Highly recommend him. Very caring, respectful and polite….
Khan DooozIn the last weekKhpelwak Asadullah great technician I have ever met. He fixed our water water heater due to sever leaking. Very respectful and polite….
JasmineIn the last weekKhpelwak Asadullah fixed our AC very quickly. He went above and beyond. Very kind and professional technician. He also answered all our questions….
PalwaIn the last weekAntonio was a great service technician. He provided great service, very knowledgeable and fixed my air conditioner with ease. Would highly recommend….
Carlo DiLisiIn the last weekNicholas t…
Stefan PenderIn the last weekNicolas T was here as fast he could be. Very knowledgeable and fixed the issue that a previous technician wasn’t able to diagnose! He explained everything very clearly, and was able to meet all of our needs. Thanks Nicolas…
Paula BertIn the last weekThank you Enercare! The excellent work crew you sent to our home on Monday June 29th, 2026 was top notch! A BIG BIG Thank You to Fabian, Eric and Josh! Their professionalism, friendliness, efficientcy was second to none and fast! Great Job!!! Here’s 5 more ⭐️⭐️⭐️⭐️⭐️…
Deanna PorterIn the last weekAmsal was great- explained the issue with my water heater well and got the job done in a reasonable amount of time. Great job!…
Ray AlIn the last weekJuan Donoso…
Gentiana TinajIn the last week
Common air conditioner problems in Ontario
Common causes of broken or malfunctioning AC units include:
- AC running constantly
- AC not turning on
- No cool air flowing
- Hot air flowing out
- Refrigerant or water leaks
- Unusual noises or smells coming from AC unit
- AC system freezing over
Whatever the reason, our technicians can diagnose it quickly and explain it to you clearly, so you know what’s next.
Popular air conditioner brands we repair
We repair high-efficiency AC units including the following brands:
- Amana
- American Standard
- Armstrong Air
- Bosch
- Bryant
- Carrier
- Coleman
- Daikin
- Goodman
- Heil
- Lennox
- Luxaire
- Napoleon
- Payne
- Rudd
- Trane
- York
Common questions about air conditioner repairs
- The cost to fix an air conditioner depends on the nature of the problem, the intensity of the repair and the price of any parts required.
- If you turn on your air conditioner but it doesn’t provide cold air, there can be several culprits. The AC unit may have a frozen coil, clogged filters, blocked air condenser, a malfunctioning compressor or a refrigerant leak. It’s also possible that your thermostat is malfunctioning and needs replacement.
- Foul smells, weird noises, high energy bills, a lack of cool air or limited airflow are all signs that your air conditioner may need to be repaired or replaced. The age of your AC unit is the main factor in choosing between a repair or replacement. Typical useful life for an air conditioner with proper maintenance is approximately 10 to 15 years.
- With regular maintenance, you should be able to operate an air conditioner for 10-15 years. But you may need to buy or rent a new unit sooner if your current equipment breaks down and the parts aren’t available.
- For safety, we recommend having a licensed, professional technician do any repairs needed.
- You can test if your air conditioner is working by following three easy steps: (i) Wait until the outside temperature is above 13 degrees and remove any protective covers. (ii) Turn down your thermostat by 3 to 5 degrees and turn on your air conditioner for 20 minutes. (iii) Check that cool air is pushed from your vents and that there aren’t any unusual noises, like bangs, squeaks and scrapes from your AC unit.
More ways to keep your home cool
Air conditioner repair locations in Ontario
Find AC repair in your local community
Some areas we serve
- Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Barrie, ON
- North York, ON
- Mississauga, ON
- St. Catharines, ON
- Kitchener, ON
- Hamilton, ON
- Oakville, ON
- Belleville, ON
Find Your Location
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