Follow these two easy steps to ensure you're ready for winter!
1. Turn up your thermostat and turn on your furnace for 15 mins.
2. Don’t feel the warm air coming through the vents, hearing funny noises? Call Enercare for a furnace repair quote and save $40 off our regular price
3. If you need a new furnace ask about the Enercare Smarter Advantage starting as low as $3 a day*
Overview
Why do I need to test my Furnace?
- Like many household appliances, your furnace can wear down with age. Since your furnace has not been used for three or four months there could be potential problems. But by testing your furnace before the winter hits, you give yourself plenty of time to address any concerns or schedule repairs.
How do I test my Furnace?
- To test your furnace, simply wait until it’s cool outside, turn up your thermostat and turn on the heat for about 20 minutes. If your home is heating and you don’t hear any strange noises, your furnace is probably in good shape.
How can I fix my Furnace if a problem occurs?
- Furnaces are complicated to diagnose, and they can be dangerous to repair. Your best option is to call a licensed professional. The technician will let you know if your furnace can be repaired, or if you need to replace the whole unit.
Do I need to clean my ducts when installing a new Furnace?
- Cleaning your air ducts when repairing your furnace isn’t required, but we do recommend air duct cleanings every four years. If you’re installing a new unit, it’s the perfect time to make sure you’re breathing in fresh, clean air.
If my Furnace is broken, what’s next?
What Furnace products does Enercare offer?
- Save $40 off a repair quote to double check, take advantage of our current offer, rent/buy new furnace, protection plans
How does Enercare make Furnaces easier?
- We will let you know what’s wrong, free installation if you rent, great offer if you want to replace, protection plans will repair for free if you are on a plan
How do I know if my furnace can be repaired or serviced with maintenance, or if I need to buy/rent a new one?
- Call Enercare for the free repair quote and we will advise you
Repair FAQs
Please give us a call at 1-888-266-3939. We will book an appointment and one of our technicians will be on the way to install the new part for you.
Do not open the package! Call 1-888-266-3939 and provide your Name, Address and Subcase Number. We will book your appointment and our technician will be on the way to install the new part.
The number of parts required for every make and model of equipment we cover is lengthy and impossible to carry on our trucks. We warehouse the parts that we need the most but when we are really busy it’s challenging to keep them in stock. We work closely with a parts supplier to get the parts needed as quickly as possible. If your equipment is over 15 years old, it can sometimes become harder for us to source the parts to repair your equipment.
To help us, please let our call centre rep know any details you can about your equipment - if it’s not working at all, if it’s making a noise, and what brand, model and year it is if you can.
- Fixed price quote including all parts and labour required - no hidden charges
- Access to our 24/7 Support Centre
- Access to over 700 fully-licensed, expert technicians
- A call from your technician before arrival so you'll know just when to expect us
- All work fully guaranteed - 90 day labour coverage & 1 year parts coverage*
- Flexible payment options
- A comprehensive HomeCare Report that outlines the health of your heating equipment
* Warranty coverage applies only to the original problem. If a new problem appears it would not be covered.
Natural gas and propane furnaces, boilers, central air conditioners, natural gas water heaters, plumbing, all of Enercare’s Rental/Advantage equipment.
We repair all makes and models and we back the repair with a 90 day labour coverage & 1 year parts coverage*.
* Warranty coverage applies only to the original problem. If a new problem appears it would not be covered.
If your Advantage equipment is non-operational and we are unable to repair the equipment, we will replace the equipment under a new agreement with no up-front costs to you under your current rental terms and conditions.