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How Do I Know What Size Air Conditioner I Need For My House?

When buying a new air conditioning system, it must be an appropriate size to handle your cooling needs. But how do you determine the right size of AC unit you need to efficiently cool your home? How Air Conditioner Sizes are Measured First, let’s look at how air conditioner sizes are determined. An AC unit’s…
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Using your Enercare Smarter Home system with Smart Speakers (Google Home or Amazon Echo)

Smart speakers are voice-controlled assistants allowing you to give commands to your Enercare Smarter Home products with a single voice command. Enercare’s Smarter Home products are compatible with the Amazon Echo and the Google Home. Want to check how to change the temperature or turn your living room light off? Just ask via the…

Water leaking near house baseboards

How to use your Enercare Smarter Home Leak Sensor as a temperature sensor

The Enercare Smarter Home Leak Sensor can double as a temperature sensor, sending information to your thermostat and ultimately to the Enercare Smarter Home mobile app. When you select your leak sensor, your Enercare Smarter Home Smart Thermostat will use this temperature reading as a point of reference to heat or cool your home. When selecting…


How to add custom icons for your scenes and scheduling

The Enercare Smarter Home mobile app offers complete customization allowing for an easier and more personalized user experience. When you create scenes and schedules, you can manage each of them with different icons and colours, helping you easily decipher and find them faster when you need to.  Here’s how to add custom icons for all…

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Locating Frequently Asked Questions (FAQs) through the Enercare Smarter Home Portal

We’re here to help. Find the answers you’re looking for with our Frequently Asked Questions (FAQs).  Getting the help you need through the Enercare Smarter Home Portal. Need help? We have a wide range of tools to help ensure your Enercare Smarter Home experience is easy and comfortable for you. You can access our knowledge…

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Enable Touch ID on your mobile phone

With Touch ID, you can open and access the Enercare Smarter Home mobile app instead of entering a passcode each time. How to enable Touch ID for your mobile phone:  Click the drop-down menu to expand the options, scroll down and click on ‘App Settings’   Select ‘Touch ID & Passcode’   Touch the second…

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Changing your screen views on the Enercare Smarter Home Portal or mobile app

The Enercare Smarter Home Portal and mobile app are completely customizable and allows for simple modifications to the main screen, so you can see what you want right when you log in. With a customized screen view, you can access your Enercare Smarter Home tools and features that you use the most, allowing for an…

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How to configure an iPhone widget for the Enercare Smarter Home mobile app

You can add Enercare Smarter Home widgets to the widget menu on your iPhone. This allows for easy access and control of your Smarter Home scenes. To better understand how scenes work and how to set them, visit our Enercare blog ‘Setting the Scene‘. Steps to configure the Smarter Home widget from within the Enercare…

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How to see the weather from the Enercare Smarter Home mobile app

Did you know the Enercare Smarter Home mobile app can show you the current weather for your location as well as the forecast for the next five day? Now you can plan ahead and set your Enercare Smarter Home Smart Thermostat and other Smarter Home products based on the forecasted weather – directly from the…