January 9, 2023
If you have a 12-digit account number on the top of your bill: Please sign up for My Account and set up pre-authorized debit. Or complete and return this form by mail or email to [email protected] If you have a 10-digit account number on the top of your bill: Please sign up for an Enercare Billing Portal account and set up pre-authorized…
January 9, 2023
When you sign up for Pre-Authorized Payment (PAP), we automatically withdraw payments from your bank account or charge your credit card before the payment due date on your bill. PAP is an efficient way of paying your Enercare bill. It can help you save time and avoid late payment charges.
July 15, 2022
We want to make sure we provide you with the best tankless option for your home and to do that we will need to do an in-home visit to do some calculations specific to your home’s requirements, so you’ll have enough hot water. During the call with the Enercare Agent may ask you the following:…
July 15, 2022
Yes, please have the details on who you are renting from so the Enercare agent can help you with the next steps.
July 15, 2022
We offer mixing valves which control the temperature of the water going to the taps to help prevent scalding. They are part of the Ontario Building Code which makes them a requirement for new home construction but are optional for older homes. Ask your agent for more details and pricing.
July 15, 2022
Check the width of doorways and openings that the installer will need to take the new water heater through if they are not standard. Also, are there any height restrictions where the water heater is being installed? If so, the agent will work with you to figure out the right water heater option for you.
July 15, 2022
If the natural gas or propane water heater is going to be installed in a bathroom or bedroom you will need to install either a direct vent or electric water heater – the Enercare agent can help you with this change. The Ontario Gas code does not allow for Power Vented or Conventional Vented water…
July 15, 2022
If you are changing the location from where your current water heater is to a different location, there may be additional charges for the installation.
July 15, 2022
Power vented, Tankless or Conventional water heaters require a dedicated electrical outlet that needs to be within 6 feet of where the water heater will be installed. You will be required to have an electrician install a plug before we can install the water heater.
Find a Location