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An Enercare technician stands outside of a home.

Can a heat pump heat and cool my house all year?

It depends on the climate where you live, but in general, no. While there’s no temperature limit to a heat pump’s cooling ability, they become less effective and efficient at heating the colder it gets outside. On very cold days, you might want to switch to your furnace, which will likely be more efficient at…

An Enercare technician stands outside of a home.

Why is a heat pump better for the environment?

Heat pumps run on electricity rather than by burning fossil fuels, which helps reduce their carbon footprint. They’re also more energy efficient than many resistance-based electric heating sources, such as furnaces and baseboard heaters.

An Enercare technician stands outside of a home.

When is the best time to charge my vehicle?

There isn’t a right or wrong time to charge your vehicle, but electricity is often more expensive during the day when demand is highest and less expensive during the night when demand is lowest. If your utility charges variable rates, you can save money by charging during “off-peak” hours.

An Enercare technician stands outside of a home.

Is this compatible with all vehicles?

The Grizzl-E Smart EV Charger is compatible with all EVs that use a J1772 connector. If your EV is a Tesla, you will have to purchase an adaptor to convert your connector into a J1772 connector.

An Enercare technician stands outside of a home.

How do I access my Enercare bill?

If you are billed by Enbridge Gas for any of our services, you will need to access your bill through Enbridge Gas’ portal. You can also see your billing details using the My Account Portal. If you receive a bill directly from Enercare only, please login here: Enercare Billing Portal. You can also see your…