August 18, 2023
What are some causes of Generator failure?
Battery failure Control System Problems Automatic transfer switch failure
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August 18, 2023
What is involved in installing a Home Generator?
Our dealer conducts an on-site visit to schedule a pre-inspection which includes Electrical and Gas connection. They will determine any installation needs and permit requirements as well as which fuel option will work best.
August 18, 2023
How do I choose the right Home Generator?
With so many backup generators to choose from, it can be difficult to know where to start. We can help you choose a generator that is the right for your budget, size, and your lifestyle. Contact us for more information.
August 8, 2023
Where is my virtual prepaid credit card and how soon after approval will I receive?
The virtual prepaid credit card will be sent to the email you provided on the webform within 4-6 weeks of approval.
August 8, 2023
Why wasn’t I approved for Enercare’s Matching Offer Program?
You must meet all of the eligibility requirements to be approved for Enercare’s Matching Offer Program. One of the requirements is a copy of the confirmation email from Peak Perks showing that you have signed up for their program. If you have not received your email confirmation, you’ll need to contact Peak Perks directly. As…
August 8, 2023
What does the Peak Perks confirmation email look like?
August 8, 2023
How do I sign up for Peak Perks?
You can sign up by visiting the Peak Perks website here.
July 21, 2023
Where can I get replacement filters?
With an Enercare Advantage™ rental Ultrafiltration system, you get free filters delivered straight to your door.***
July 21, 2023
How do I replace the filter?
Our Ultrafiltration water system features easy-to-replace, ¼-turn filters, which will be delivered to your home as scheduled. Our filter replacement schedule for the Ultrafiltration system is: Sediment filter – every 1 year Carbon filter – every 1 year Hollow Fiber Membrane – every 3 years
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