July 21, 2023
Reverse Osmosis systems have smaller pores, measuring around 0.001 microns, that filter out pollutants but also minerals that naturally occur in water. Ultrafiltration systems have larger pores measuring 0.02 microns. This allows Ultrafiltration systems to remove potentially harmful particles but keep beneficial elements like calcium and magnesium.3
June 29, 2023
Past charges that have been billed through Enbridge Gas will remain payable to Enbridge Gas and any collection activity should be discussed with them. After the transition date of your account, new monthly charges for your Enercare services will be billed through Enercare and will be payable to Enercare.
June 29, 2023
We will begin moving customers to direct billing in early 2024 and customers impacted will receive communications from us with enough time in advance to ensure a smooth transition. If you have not received communications from us, continue to pay your Enercare charges through Enbridge Gas, as you do today.
June 29, 2023
Prior to 2024, your Enercare services were billed through Enbridge Gas, and would appear on your Enbridge Gas bill under the “Charges from Other Companies” section. From May to October 2024, Enercare began billing our customers directly. Now, Enercare customers receive a monthly bill from us instead of Enbridge Gas for your Enercare charges. This…
March 14, 2023
Yes. Enercare will continue to provide the same services you have been receiving.
March 14, 2023
You should not expect any change in your rate due to this billing transition, outside of your annual rate changes (outlined in your contract terms and conditions).
March 14, 2023
We anticipate starting the transition in 2023. We’ll contact you when we’re ready to welcome you to our new billing platform.
March 14, 2023
Enercare and Enbridge Gas Distribution are separate companies and are not affiliated in any way.
March 14, 2023
Enercare Home and Commercial Services is one of Canada’s largest home and commercial services and energy solutions companies. Our ambition is to lead Canada’s green transition by reducing greenhouse gas emissions from a critical source: homes and buildings. By bringing lower-carbon air, water, and energy products and services into the mainstream and making them more…
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