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An Enercare technician stands outside of a home.

Enercare Smarter Home FAQs – Thermostat & HVAC – What is a multistage system?

Multistage systems use more than one level of heating or cooling (for example, high, medium and low) to save energy and keep the house at a more constant temperature. You set the temperature and the system automatically adjusts the level of heating or cooling. The system will use the lowest level needed to arrive at…

An Enercare technician stands outside of a home.

Enercare Smarter Home FAQs – Thermostat & HVAC – Can I set my Smart Thermostat so that it can only be controlled by people who have access to our Smarter Home app, and not manually?

Local control of the thermostat can be disabled on the Smart Thermostat configuration page under the “User” tab. In the “Thermostat Lock” column, select “Partial” to allow manual temperature changes but disallow mode changes. Select “Enabled” to prevent anyone from using the Smart Thermostat to change either the mode or temperature. You can get to…