August 5, 2021
You can make an online payment through your banking institution. If you are billed by Enercare please ensure the payee is Enercare Home Services and include the 10-digit account number shown at the top of your bill.
August 5, 2021
If you are billed directly by Enercare, we ask that you contact our Payment Arrangement Team. We will be happy to assist you with a payment plan going forward. Payment Arrangement Team: 1-855-367-7177 Mon – Fri – 8:00am – 8:00pm Sat – 8:30am – 5:00pm (Closed Sunday and Statutory Holidays) If you are billed by…
August 5, 2021
Add-on Fan Centres, Add-on Indoor Fan Relay, Capacitor, Compressor**, Condensate Pumps, Condenser Coil**, Condenser Fan Motor, Cooling Contactor/Relay and Evaporator Coil, Filter Driers, Service Valves, Fan Blades, Internal Copper Tubing, Internal Electrical Wiring, Low Ambient Temperature Sensor, and Thermostatic Expansion Valves. ** Enercare’s annual total parts and labour responsibility is limited to a maximum retail…
August 5, 2021
Please click on the “Let’s get started” button above. If you are an Enercare Advantage or Enercare Smarter Advantage customer, you will need to advise your real estate agent lawyer and include these in the Agreement of Purchase and Sale for your Home. If you have a Protection Plan with us, the plan will move…
August 5, 2021
When moving in, give us a call at 1-844-ENERCARE to have your heating and cooling equipment safety inspected to ensure it’s running properly so you can avoid unexpected breakdowns. We can also have your ducts cleaned to remove any existing dirt and debris so your air quality is as healthy as possible – especially important…
August 5, 2021
Yes you can! If you are currently receiving an Enercare bill, your protection plan will automatically be transferred to your new address when you contact Enbridge and advise them you are moving. If you currently receive an Enercare branded bill, please call us to advise us of the move. We will be happy to assist…
August 5, 2021
In order to close the account, please click on the "Let’s get started" button above. Please note that if you currently have rental equipment with us, you will need to disclose the rental on your purchase and sales agreement if you wish to have the agreement transferred to the purchasers of the property.
August 5, 2021
If your purchase and sales agreement did not include the rental, please attach a copy of the agreement using Moves form showing that the rental was not included. Once received and the proof is validated, your account will be closed and all charges will be reversed. If the rental is disclosed in your purchase and…
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