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An Enercare technician stands outside of a home.

June 3, 2024

How do I sign up for paperless billing?

When you log in to My Account for the first time, a one-time pop-up will prompt you to sign up for paperless billing. Help reduce waste with convenient paperless billing. Get bills emailed to your inbox each month. Plus, save on a paper invoice fee of $1.50. You can also sign up for paperless billing…

An Enercare technician stands outside of a home.

June 3, 2024

What is my invoice date and due date?

Your invoice date will be the same day of the month every month. Invoice due dates are 20 days after your invoice date. Your invoice date as well as due date are available at the top of every page of your invoice

An Enercare technician stands outside of a home.

June 3, 2024

I am a new customer. When will I get my first bill?

You can expect your first bill 15 to 45 days from the date your rental equipment was installed or the date you enrolled in your protection plan. If you received a promotional offer for free rental months, you will receive your first bill shortly after the promotional offer has ended.

An Enercare technician stands outside of a home.

June 3, 2024

How to understand my bill (layout)

Please review our accounts billing page to understand how to read through your bill and learn about the payment options we accept.