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An Enercare technician stands outside of a home.

How does moving with Enercare work?

Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement: Inform your real estate lawyer about your Enercare rental equipment. Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS). Alternatively, arrange for the buyer…

An Enercare technician stands outside of a home.

Why is my rate increasing?

If you have Enercare rental equipment, the rental rates may increase annually, typically on January 1 each year.  See your rental agreement terms and conditions for full details.

An Enercare technician stands outside of a home.

How long does it take for my payment to be processed?

For payments made on My Account or by phone, please allow 1 business day for your payment to be reflected on your account. For payments made through your bank or by mail, please allow 10 business days for your payment to be reflected on your account.

An Enercare technician stands outside of a home.

What forms of payment do you accept?

Enercare accepts the following forms of payment: Visa or Mastercard Credit/Debit Card Cheque Pre-Authorized Credit/Debit Online Banking For 12-digit account number choose: Enercare Home Services plus 12-digit account number. For 10-digit account number choose: Enercare plus 10 Digit Account number.