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An Enercare technician stands outside of a home.

When would I receive my prepaid credit card?

Your prepaid credit card will be processed upon completion of your install. In 6-8 weeks after the completed installation of your equipment, if you have provided an email, you can expect to receive an email with a one-time redemption digital token from [email protected] to redeem your prepaid credit card. NOTE: Please check your junk or…

An Enercare technician stands outside of a home.

How do I read my bill?

1. Account number This 12-digit account number is unique to your account. 2. Invoice date The date your bill was issued. 3. Due date The date your payment is due. If you have pre-authorized payments set up, this is the date the withdrawals will occur. 4. Total due This is the total amount due, including…

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Billing Accessibility

Enercare is committed to providing accessible invoices to all customers. For this reason, invoices will be provided in alternative methods upon request and staff will answer any questions customers may have about the content of the invoice by telephone or e-mail.

An Enercare technician stands outside of a home.

How do I pay my bill on My Account?

Log in to My Account. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page. Select “Make a payment” from left side menu or click the “Pay now” button under “Total amount due”. Follow the prompts to add your credit card payment details. Please note that only VISA or…

An Enercare technician stands outside of a home.

Where can a reverse osmosis filtration system be installed?

A reverse osmosis filtration system is usually installed under your kitchen sink with a tap beside your sink faucet. They can also be installed in most places in your home where you have access to a plumbing line. These are the sizes of the RO systems: Tanked: 25” x 6” x 18” Tankless: 16” x…

An Enercare technician stands outside of a home.

Do you offer a free water test?

Yes, we offer a free water test to assess your water quality and then work with you to find the best solution for your needs.

An Enercare technician stands outside of a home.

What is the cost of a reverse osmosis system?

The cost of a reverse osmosis system depends on your water quality and the type of system you need. Schedule a free in-home water quality test with an Enercare representative who will be able to provide you with a quote.