January 7, 2025
A water softener removes minerals that cause hardness, while a reverse osmosis system removes a wide range of contaminants, including heavy metals and chemicals.
January 7, 2025
Yes, we offer a free water test to assess your water quality and then work with you to find the best solution for your needs.
January 7, 2025
Enercare rental customers receive replacement filters delivered to their home at no charge.*** We will send the filter out to you when it’s ready to be replaced.
January 7, 2025
The cost of a reverse osmosis system depends on your water quality and the type of system you need. Schedule a free in-home water quality test with an Enercare representative who will be able to provide you with a quote.
December 16, 2024
If you have a 12-digit Enercare account number: Log in to My Account. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page. Your balance will be displayed under the “Total account due” section. Note: If you haven’t set up My Account, please refer to “How do I…
December 16, 2024
If you do not wish to enroll in paperless billing, you can still sign up for My Account to view your bills online. Alternatively, if you do not have access to My Account, please click here to submit a request to have a copy of your bill(s) emailed to you.
December 16, 2024
All Enercare bills will be mailed once the Canada Post work stoppage has ended. This means you may receive recent and previous bills around the same time. Please make sure to note the invoice date at the top of the bill to determine which is the most recent.
December 9, 2024
Due to the work stoppage by Canada Post, cheque payments sent by mail may experience delays in receipt and processing. For customers receiving their bill via mail, late fees will be waived. To ensure your payments are received on time, see “How can I pay my bill?” above to learn about our other payment options.…
October 17, 2024
Due to the possible work stoppage by Canada Post, any pre-authorized payment form sent by mail may experience delays in receipt and processing. This process normally takes 1-2 billing cycles to be completed. Your pre-authorized payments will be active when you see the ***Pre-Authorized Payment Notice*** listed on your bill. Once active, your account balance…
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