December 16, 2024
If you have a 12-digit Enercare account number: Log in to My Account. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page. Your balance will be displayed under the “Total account due” section. Note: If you haven’t set up My Account, please refer to “How do I…
December 16, 2024
If you do not wish to enroll in paperless billing, you can still sign up for My Account to view your bills online. Alternatively, if you do not have access to My Account, please click here to submit a request to have a copy of your bill(s) emailed to you.
December 16, 2024
All Enercare bills will be mailed once the Canada Post work stoppage has ended. This means you may receive recent and previous bills around the same time. Please make sure to note the invoice date at the top of the bill to determine which is the most recent.
December 9, 2024
Due to the work stoppage by Canada Post, cheque payments sent by mail may experience delays in receipt and processing. For customers receiving their bill via mail, late fees will be waived. To ensure your payments are received on time, see “How can I pay my bill?” above to learn about our other payment options.…
October 17, 2024
Due to the possible work stoppage by Canada Post, any pre-authorized payment form sent by mail may experience delays in receipt and processing. This process normally takes 1-2 billing cycles to be completed. Your pre-authorized payments will be active when you see the ***Pre-Authorized Payment Notice*** listed on your bill. Once active, your account balance…
October 9, 2024
If you have a 12-digit account number here are your options: Sign up for pre-authorized debit/credit or make a one-time payment using My Account In person at any major Canadian financial institution Set up “Enercare Home Services (12 Digit Acct)” as a payee in online banking Credit card by phone: 1-855-642-8607 If you have…
October 9, 2024
If you have a 12-digit account number on the top of your bill: Please sign up for My Account and set up pre-authorized debit. If you have a 10-digit account number on the top of your bill: Please sign up for an Enercare Billing Portal account and set up pre-authorized debit.
October 9, 2024
If you have a 12-digit Enercare account number: Log into My Account. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page. Select “Bills” under “Billing history” section on the left side menu. Click “View bill”. You can view your bill directly on the page or click on…
September 20, 2024
Enercare utilizes Stripe for payment processing so you may see Stripe referenced on your banking or credit card statement for this transaction.
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