In this regard we ask that you note the following

  • Always ensure the area near the water heater or any other natural gas appliance is free of flammable liquids, such as gasoline or paint thinners and other combustible materials.
  • All natural gas appliances require air for proper combustion and ventilation. Never store material around your natural gas water heater, or any other gas appliances. Ensure installations in tight enclosures have sufficient air supply from other areas of the home or directly from the outside.
  • Inspect the area around the water heater on a regular basis for any sign of water leakage. If you identify water leaking from the unit please call Enercare for service and ensure that your floor drain is unobstructed. It is your responsibility to ensure that the water heater is located in an area with sufficient drainage in the vicinity and that the drainage is open and unrestricted, and we will therefore not be responsible for damage caused if the water heater leaks.
  • Never wrap your Enercare natural gas water heater with an insulating blanket. This could cause severe operational issues for the unit and may result in the production of carbon monoxide.
  • For your safety, if you smell gas, immediately open windows, don’t touch electrical switches, extinguish any open flame and IMMEDIATELY CALL YOUR NATURAL GAS SUPPLIER AND/OR DIAL 9-1-1.
  • Call Enercare for service if you see any sign of carbon/soot or rust on the bottom, sides or top of the water heater.
  • Never try to re-light the pilot on your rental water heater. Call Enercare for service.
  • Confirm the operation of the carbon monoxide detectors in your home by testing it on a regular basis. We recommend that you follow all manufacturer recommendations for testing and/or replacement of the carbon monoxide detectors in your home.
  • Inspect the vent connector (plastic or metal) coming from the top of the unit routing to the outside for cracks, separations or signs of water leakage. Call Enercare immediately for service if any defects are found.

If you own the home or premises in which the rental natural gas water heater is located, but do not reside there, please ensure that this information is brought to the attention of the residents of the home.

Enercare provides service as required on your rental water heater. Service can be scheduled 24 hours a day by calling us at 1 877-334-1846.

Thank you for choosing Enercare as your rental water heater provider.

 

Enercare | Information about Your Rental Water Heater

Customer Reviews

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2,943 Google Reviews
Reno did a wonderful job..thanks again Reno!!
Adriana Johnson
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Reno is amazing!!
Jessica Weir
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Vinoth T
rittikray
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David was professional and pleasant.
Olufunmilola Eniayewu
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Harry, the Enercare technician was the consummate professional. I'm convinced he actually saved me some expenses because of his excellent advice
Shy Alter
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Thank you Waseem! You showed up on time, checked up on the issue I had, fixed it, explained what happened and made sure the a/c unit was working well...
Kristine Sigurdson
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Reza did an incredible job and was so helpful re: our heating and A/C!
Nathaniel Hanula-James
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Ben X from 37 Dufflaw Road Enercare came on time & worked fast and is very efficient. I noticed this technician knows his job well (knows what to do ...
Victoria Jaluague
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When our brand new, never before used, air conditioner failed to work Hafiz from Enercare come out to take a look. He called to say he’d be at our hou...
meonlark
In the last week
Suresh G. Come on time, very knowledgeable and professional, Excellent Quality of work and Service. Thank you.
Dmitry Oivadis
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