Enercare's Coronavirus (COVID-19) Response

At Enercare, our top priority is always the health and safety of our customers and team.  

We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Enercare – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been to exposed to a presumptive or confirmed case, or are feeling unwell. 

We have also provided our technicians with additional health and safety equipment, which will be worn during all in-home service calls. 

Effective immediately, all in-home servicing must be scheduled through our call centre at 1-855-255-5458, and mobile app booking is temporarily suspended. Please be prepared to answer brief health and safety questions with your Enercare representative. 

We will continue to monitor the situation and will adjust our business practices as required.  We recognize that this may be a particularly stressful time; we are committed to serving you and making your experience as easy as possible.