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Experts at home comfort solutions for over 65 years

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Nate and Jason just installed a new air conditioner and we are thoroughly impressed with their service. They were knowledgeable, courteous, polite and it was a pleasure having them in our house.

    Norm HobbsIn the last week

    Kevin W showed up to address our failed AC. It had faulted late last summer and taken out our furnace with it, that had subsequently been repaired, leaving the AC for later. Today was that later, and after doing some problem isolation work, Kevin was able to locate the issue to a burnt connector b…

    Brett BainbridgeIn the last week

    All of a sudden my AC isn’t working I called enercare to send me technician . They sent technician his name is VAHID he is very experienced and professional technician. He fixed my AC in 20 minutes and share his finding without any rush. I truly happy with his service. I would say he is the best tec…

    Mahbub RahmanIn the last week

    Jezy and Nav did a great job replacing our hor water tank. They arrived on time, were courteous and had the job satisfactorily completed.

    Michael NgIn the last week

    Had an issue with my hot water tank. Called up their sales team Mr. Declan Blair whom I knew as had purchased an air conditioner from them a couple days ago. Even as this was not his job, he immediately said he would register my complaint and have a service person visit my place. Within an hour or t…

    Aniz KherajIn the last week

    Rauf.H did superb job. Solving the multi issues . A/C & furnace. Am happy with thorough and excellent service.

    william houstonIn the last week

    Awesome and quick work on an expedited way by Swawn

    Peter DaleIn the last week

    Sean Kim was good and helpful.

    Hit PatelIn the last week

    Hello our experience with Dave Was excellent He was very. Knowledgeable and courteous. He represented your company very well and we were quite satisfied with his service top-notch .

    Patrick BennettIn the last week

    Amazing service

    helia omidizadehIn the last week

    I always find them super efficient at my beck and call!

    Zia SialIn the last week

    Called late day about our A/C not working. Patrick was at our house the next morning even though it was a holiday. He quickly found the problem, went back to his office to get the part. Was unable to locate the part needed as the office was closed due to the holiday. He came back and was able to do …

    mac tacIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

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    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

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    No surprises

    The price we quote is the price you pay. Every time.

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    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

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    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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