billing hero billing hero

Early Bird Offer

Get up to $8,000 in prepaid credit cards when you rent both a new heat pump and furnace

Offer expires June 01, 2025.

CTA IconGet Deal
Proudly Canadian Logo

Experts at home comfort solutions for over 65 years

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.

    How can our experts help?

    Proud Partner of the Toronto Blue Jays

    Special offers

    Get the equivalent of 12 months free with a new water softener rental

    CTA IconGet Deal

    Offer expires May 31, 2025.

    water-softener

    Get the equivalent of 16 months free on a new tankless water heater rental

    CTA IconGet Deal

    Offer expires May 31, 2025.

    Rinnai_tankless_water_heater_left white background

    With a purchase of a qualifying Protection Plan, get a select Plan of your choice free

    CTA IconGet Deal

    Offer expires September 30, 2025.

    tech outside house

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Mitch/Evan we’re very professional at their job.They knew what they were doing. Would recommend them to anybody that needs anything installed?

    Norm Mac DougallIn the last week

    Jasbir Bains great work

    Jayesh PatelIn the last week

    David Ngalle was a very personable person and did his inspection in a professional manner

    Chris MacPhersonIn the last week

    Nicholas, T thanks awesome service

    david foxIn the last week

    Andrew T was the technician that checked our water heater. He was polite, and friendly and made time to answer my questions as best he could. Thank you, Andrew.

    Jason MernerIn the last week

    Angelo F and Tony L is the best.

    Angie AngIn the last week

    I had the Relience tankless water heater and had bad experience with them . One of my friend recommended Enercare to me and I am really happy with their customer service support and work ethics . Both the technicians Khpelwak and Raza installed a new tankless water heater.Also, worked neatly and pro…

    Rajat GillIn the last week

    Steven D. is a responsible technician. Despite the previous sales miscommunication, he remained patient and helped me reschedule the change. I appreciate his expertise and the way he took the time to explain everything clearly. Thank you for making me aware and guiding me through the process.

    Yue YangIn the last week

    Nicholas T Great Job!

    Peter CaraccioloIn the last week

    Herkant Sond did an AMAZING job with my hot water tank service.

    Michelle McLeodIn the last week

    Tony Kim came to fix noise issues for my water heater. He found the issue quickly fixed the issue by changing venting for furnace and water heater. After he is done. noise is gone. Great job.

    Lilia BozdanovIn the last week

    Andrew T was good thank you

    Oliver SlizewiczIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert