billing hero

You could win 1 of 10 VIP Blue JaysTM Experience Packages!

Including 2 luxury suite tickets to the August 16th Blue JaysTM game.

Experts at home comfort solutions for over 65 years

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
    enercare account queries

    How can our experts help?

    Proud Partner of the Toronto Blue Jays

    Buy expert-approved products

    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to a $2,050 prepaid credit card on a new tankless water heater and water softener with Enercare Advantage®

    CTA IconGet Deal

    Offer expires November 30, 2025.

    tankless water heater and water softener

    Get up to a $1,500 prepaid credit card on a new tankless water heater with Enercare Advantage®

    CTA IconGet Deal

    Offer expires November 30, 2025.

    Tankless water heater

    With a purchase of a qualifying Protection Plan, get a select Plan of your choice free

    CTA IconGet Deal

    Offer expires September 30, 2025.

    tech outside house

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Raj Matharu, great guy was very helpful, gave us many suggestions.

    Madan mohanIn the last week

    Excellent Technician Mohammed Wasay fixed our Ac provided us great service. He makes sure our equipment is cooling and checked all readings. Highly recommended thank you

    Michael rossIn the last week

    Sean Kim was very friendly and professional, got it fixed almost immediately. Great guy.

    JD Van ViegenIn the last week

    Nicholas T was superb in problem solving and explaining the issue. He did the job par excellent. Thank you Nicholas.

    sukh mararIn the last week

    The issue was solved quickly; friendly service from Bruno—thank you!

    M MIn the last week

    Mr. Malik was very kind and did his work very professionaly and quickly. When I explained to him what was wrong, he knew exactly what was wrong.

    mike liscioIn the last week

    Curtis was excellent. He took his time and explained everything and fixed issues. Also discovered a few issues and resolve those as well. Well done Curtis.

    vic sahaiIn the last week

    The technicians that came and replaced my water heater were very knowledgeable and friendly. They went above and beyond expectations !! They took the time to go over all details with me. Billy & Tyler are definitely a strong asset to the Enercare team.

    Cindy BoivinIn the last week

    Nicholas T . I really like the services. Fast response

    Realtor GurtajIn the last week

    I cannot say enough about how awesome Christian and Owen M were in installing my air conditioner unit. They went out of their way, bringing creative solutions to a tricky set up. They made things aesthetically , pleasing, which took a lot more time and difficulty. They honoured the aesthetic of my h…

    Beth ClarkIn the last week

    Meer was my CS person that came to do a maintenance service on my AC unit. He provided excellent service and provided me with great advice regarding my AC, furnace filter as to which filter was best for my usage and explained which MERV setting was best for my air filter. He also set up my humidifie…

    Sean RamkellawnIn the last week

    Omar was great! He was prompt, courteous and explained everything well to me. Incredible service!

    luanda kibasaIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert